Does Ticketek pay their employees well?

According to anonymously submitted Glassdoor reviews, Ticketek employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Ticketek. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Ticketek?

54% of Ticketek employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ticketek 2.7 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Ticketek?

Client Services Manager (5) , Customer Service Representative (4) , IT Administrator (3) , Event Manager (2) , Seller (2)

What are the pros of working at Ticketek according to real employee reviews?

"Great people and the job is good" ((in 12 reviews)); "Free tickets to gigs when available" ((in 5 reviews)); "Friendly Staff and good pay" ((in 3 reviews)); "Some nice colleagues" ((in 3 reviews))

What are the cons of working at Ticketek according to real employee reviews?

"Over worked, under paid, a lot of over time, no work life balance" ((in 4 reviews)); "No training provided so you will be expected to sink or swim" ((in 4 reviews)); "Purchasing other companies and putting on high paid managers while not recruiting any more staff on the "tools"." ((in 3 reviews)); "Culture is not so great really needs a lot of work but that comes from the top" ((in 3 reviews)); "average pay and no way to ever get a promotion or rise" ((in 3 reviews))

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Ticketek

Ticketek Reviews

2.9

54% would recommend to a friend

(62 total reviews)

57% positive business outlook

Ratings by category

3.3

Diversity and inclusion

3.0

Culture and values

2.7

Work/Life balance

2.7

Senior management

2.7

Compensation and benefits

2.7

Career opportunities

Ticketek has an employee rating of 2.9 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ticketek employee rating is 25% below average for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

62 reviews

3.0

8 Apr 2024

high expectations low appreciation

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

There is always something to do

Cons

employee benefits are bad to industry standard

2.0

4 Dec 2023

Not quite up to Industry standard

Operations + client services lead

Recommend

CEO approval

Business outlook

Pros

- Good people - Interesting work; Clients can be really great to work with - Supportive teams

Cons

- Does not compete with other Ticketing Agents in the market. Not even close. - Pay is poor and not competitive - No progression available for CSM team - No training provided so you will be expected to sink or swim - Company goal is to grow as much as possible, as quickly as possible, staff ability and wellbeing be damned - Really tricky environment to manage staff in; There is no real vision or goal to align the departments and when you try to implement one you aren't given the support required to deliver

1.0

5 Aug 2021

Luckily (for them) there is no competition in the ticketing industry.

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good people, Location, Building, Coffee/Restaurants nearby, Second biggest company in their industry (which does not mean much)

Cons

Old Technology, Horrible Softwares, Decadent Hardware and poor management. Turnover Close to 100%. Horrible Work Life balance. They are overworked and underpaid.

Viewing 1 - 3 of 62 Reviews

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