Does Ticketmaster pay their employees well?

According to anonymously submitted Glassdoor reviews, Ticketmaster employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Ticketmaster. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Ticketmaster?

51% of Ticketmaster employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ticketmaster 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Ticketmaster?

Customer Service Representative (59) , Software Engineer (55) , Senior Software Engineer (36) , Product Manager (26) , Manager (17) , Client Support Specialist (15) , Event Programmer (15) , Project Manager (14) , Marketing (13) , Software Developer (13) , Client Account Manager (12) , Customer Service (9) , Senior Product Manager (9) , Anonymous (8) , Intern (8)

What are the pros of working at Ticketmaster according to real employee reviews?

"great people and management team" ((in 139 reviews)); "The benefits are great and useful" ((in 104 reviews)); "The company has a great culture and has had tremendous success over the last few years." ((in 81 reviews)); "good work life balance in the company" ((in 64 reviews)); "Great teams who communicate well" ((in 49 reviews))

What are the cons of working at Ticketmaster according to real employee reviews?

"low pay and sometimes bizarre hours" ((in 59 reviews)); "management is poor" ((in 57 reviews)); "On average the salaries are low" ((in 43 reviews)); "poor leadership" ((in 29 reviews)); "Depending on dept & role can be long hours but that all comes with the industry Nothing else" ((in 24 reviews))

What are employees saying about Ticketmaster redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ticketmaster redundancy and their outlook for job security at Ticketmaster in 2026.

What are the top reviewed Ticketmaster locations?

London , Manchester , Manchester City Centre , Islington , Glasgow , Stoke-on-Trent , Reading , Birmingham , Leeds

Ticketmaster Reviews

3.3

51% would recommend to a friend

(1,292 total reviews)

Jared Smith and Mark Yovich

50% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,292 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ticketmaster has an employee rating of 3.3 out of 5 stars, based on 1,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ticketmaster employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

1K reviews

4.0

2 Jul 2026

Great management and flexibility, but modest increments

Senior engineer 2

Recommend

CEO approval

Business outlook

Pros

Flexible Timings Latest technologies Management is good. Worked under Tejal Gandhi, if you get any opportunity under him just grab it. I worked under his leadership for almost 2 years. Work from home

Cons

Nothing as such. Increments could have been better, they are in the range of 3-6 %

2.0

28 Jun 2026

Good colleagues overshadowed by poor management

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Most employees are good people

Cons

Bad Management, no accountability, no planning

3.0

23 Jun 2026

Great holiday allowance but pay and bonuses lacking

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Two weeks off at Christmas plus 25 days holiday. Very good holiday allowance

Cons

Depends what you are used to but pay is poor, bonuses not paid out and pension is low

Viewing 1 - 3 of 1,292 Reviews

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Jobs at Ticketmaster

Agente de atención a clientes

Ticketmaster

Ticketmaster Reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great management and flexibility, but modest increments

Good colleagues overshadowed by poor management

Great holiday allowance but pay and bonuses lacking

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Jobs at Ticketmaster