Totango Reviews

2.9

45% would recommend to a friend

(81 total reviews)

Alistair Rennie

33% approve of CEO

34% positive business outlook

Totango has an employee rating of 2.9 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Totango employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

81 reviews
5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Wide range of technologies providing strong hands-on experience with high-load systems. The product is actively evolving and kept up to date, supported by a strong and collaborative team.

Cons

Priorities were restructured, and there are now fewer team members with a full understanding of the system architecture. Following collaboration with another company, the project appears to be on hold.

3.0
4 Jan 2026

Stressfull

Recommend
CEO approval
Business outlook

Pros

Learned a lot, great people

Cons

Overly stressfull envirnoment and unrealistic work deadlines

1.0
29 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Totango was once a strong, mission-driven organization with a talented team and a product that resonated deeply within the customer success community. However, many of the individuals who helped shape that culture and momentum are no longer with the company.

Cons

The organization today differs significantly from what it was in the past. Strategic priorities shift frequently, which can make it difficult for teams to maintain focus and build sustained momentum. Decision-making often feels reactive, reflecting a lack of clearly communicated long-term goals. There is also a notable emphasis on detailed day-to-day oversight, including frequent status reporting, rather than empowering teams to operate with autonomy and strategic ownership. This environment may not align well with professionals who prefer clarity, consistency, and outcome-focused leadership. While the company continues to operate under the Totango brand, its internal direction and investment decisions suggest an ongoing period of transition. Prospective buyers should proceed thoughtfully and seek a clear understanding of the level and type of support they can expect from their purchase. The involvement of its investment partner appears more oriented toward short-term experimentation than long-term enablement, which has contributed to organizational instability. Candidates considering Totango should view it as a substantially different organization than it was in prior years and assess fit accordingly.

Viewing 1 - 3 of 81 Reviews

Glassdoor has 85 Totango reviews submitted anonymously by Totango employees. Read employee reviews and ratings on Glassdoor to decide if Totango is right for you.