Does Touchstone Climbing pay their employees well?

According to anonymously submitted Glassdoor reviews, Touchstone Climbing employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Touchstone Climbing. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Touchstone Climbing?

60% of Touchstone Climbing employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Touchstone Climbing 3.6 out of 5 for work life balance, 3.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Touchstone Climbing?

Front Desk (9) , Front Desk Staff (9) , Front Desk Receptionist (4) , Routesetter (3) , Coach (2) , Desk Staff (2) , Front Desk Staff/Belay Staff/Instructor (2) , Route Setter (2)

What are the pros of working at Touchstone Climbing according to real employee reviews?

"Friendly work environment" ((in 5 reviews)); "Coworkers are awesome and most guests are great, getting to work at a place where you can climb for free is fun" ((in 4 reviews)); "The people you work with are amazing and so much fun to be around, it's like seeing a large chunk of your friend group every single day at work." ((in 4 reviews)); "My boss has never been anything but accommodating and encouraging of me taking time off to pursue other interests." ((in 3 reviews))

What are the cons of working at Touchstone Climbing according to real employee reviews?

"low paying for how much you beat your body up" ((in 5 reviews)); "Management is awful, besides management at Dogpatch Boulders." ((in 4 reviews)); "touchstone upper management is disconnected and lacks care for front desk staff" ((in 3 reviews))

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Touchstone Climbing

Touchstone Climbing Reviews

3.4

60% would recommend to a friend

(52 total reviews)

51% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.6

Work/Life balance

3.2

Culture and values

2.7

Senior management

2.7

Compensation and benefits

2.5

Career opportunities

Touchstone Climbing has an employee rating of 3.4 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Touchstone Climbing employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

52 reviews

3.0

26 Mar 2026

climbing culture focused gym built on the backs of its culture and high employee turnover

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- coworkers are all pretty chill, patrons can be friendly

Cons

- some patrons can be confrontational due to their massive ego - despite having a union vote across 4 gyms, touchstone is appealing the NLRB decision and attempting to prevent us from organizing. They've engaged in unethical ethical labor practices, refuse to meet at the bargaining table, and union busting practices.

5.0

4 Feb 2026

Touchstone Employee

Program director

Recommend

CEO approval

Business outlook

Pros

The community here is great.

Cons

Management is difficult. to work with.

5.0

28 Jan 2026

Great job!

Youth coach

Recommend

CEO approval

Business outlook

Pros

-Kids are so awesome and fun -Great co-workers -free gym membership -flexible with your schedule -decent pay

Cons

-sometimes as an assistant coach theres not a ton to do -need more female coaches

Viewing 1 - 3 of 52 Reviews

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Jobs at Touchstone Climbing

Front Desk Staff - Mission Cliffs

Yoga Instructor - The Post

Team Touchstone Assistant Coach - The Post

Yoga Instructor - Hyperion

Redwood City, CA

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Fitness Instructor - The Post

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Touchstone Climbing

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Ratings by category

Reviews by job title

climbing culture focused gym built on the backs of its culture and high employee turnover

Touchstone Employee

Great job!

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