There are zero systems and structures in place, with almost no training provided to new hires. There was not a qualified sales manager or sales leadership my entire tenure. Most processes are still incredibly manual and none of the systems are integrated and work well together. The office is a completely open setting and leadership sits on the floor, so you are watched all day every day, and when leadership is stressed (often) it permeates the vibe of the whole floor. They tout they've won Best Places to Work many times, but when it comes to compensation, PTO, sick time, etc. they're very stingy and taking time off is looked down upon and a lot of leaders are forced to work when on PTO. They also don't give you time off for half the federal holidays.
Half the sales force, many who had been loyal to the company for years, left during my time and the CEO would talk openly about taking legal action against them and other completely unprofessional behaviors. Most employees try and stay under the radar. It's a shame, because the team is overall good and I enjoyed working with many of them.
The turnover rate, between both new and long time employees is increasing at a rapid rate, causing more work to be piled onto already lean teams.
Despite taking on skills and responsibilities outside of my role's scope, giving constructive feedback to improve processes, and keeping lines of communication open, it became abundantly clear that things would only continue to get worse.
