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UPS

Engaged Employer

UPS

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UPS Reviews

3.5

61% would recommend to a friend

(30951 total reviews)

Chief Executive Officer  Carol B. Tomé

Carol B. Tomé

59% approve of CEO

Ratings by category

3.8

Diversity and Inclusion

3.8

Compensation and Benefits

3.5

Career Opportunities

3.2

Culture and Values

3.2

Work/Life Balance

3.0

Senior Management

Ratings distribution

5 stars

25%

4 stars

29%

3 stars

26%

2 stars

11%

1 star

10%

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Found 30,951 of over 34K reviews

Updated 6 Dec 2023

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job(in 4140 reviews)
  • "It was pretty good pay and the hours were ok. it wasnt that bad overall.(in 3407 reviews)
  • "Great for people who may have been unemployed for a while and want to re enter the work force.(in 1059 reviews)
  • "You get paid good money and it can also be a stepping stone to a lifelong career(in 449 reviews)
  • "the tuition reimbursement is great and the health care is excellent(in 373 reviews)
Cons
  • "Poor management... ran the company like it was the military screaming and yelling at employees.(in 1608 reviews)
  • "Long hours and sometimes can't take a break because it's a lot of work(in 1367 reviews)
  • "no work life balance: many days you are working extremely long hours from 8:30am to 5(in 560 reviews)
  • "Bad supervisors that are lazy and don't want to help you out.(in 527 reviews)
  • "Poor Upper Management(in 426 reviews)
    1. 5.0
      15 Nov 2023
      Senior Account Manager
      Current Employee
      Leicester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great working environment and people

      Cons

      Slow moving wheel, progression can be challenging

      1. 4.0
        2 Dec 2023
        Parcel Sorter
        Former Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        U get paid for training and for extra £2 for unsociable hours after midnight

        Cons

        Parking and short breaks and having to b there half hr b4 ur shift

      2. Join the UPS team
        See Our Latest Jobs
        1. 3.0
          24 Nov 2023
          Warehouse Associate
          Former Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Solid Pay Good People Good Hours

          Cons

          Everything depends on your manager Get pressured to work overtime every day

          1. 4.0
            23 Oct 2023
            Anonymous Employee
            Former Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Vey good balance of work and life

            Cons

            nothing too much cons of this job

            1. 3.0
              24 Oct 2023
              Air Import/Export/Brokerage
              Current Employee, less than 1 year
              Leicester, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              good work place and employee friendly

              Cons

              no development and salary hikes

              1. 4.0
                10 Oct 2023
                Driver Helper
                Former Employee, more than 3 years
                London, England
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Great pay for but it is har work

                Cons

                Need to be physically healthy

                1. 3.0
                  12 Oct 2023
                  Human Resources
                  Current Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Flexible, good pay, good management, good benefits,

                  Cons

                  Highly turnover, procedures for on boarding can be difficult

                  1. 3.0
                    24 Sept 2023
                    Drivers Mate
                    Current Employee, less than 1 year
                    London, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Very good family business, they care about there employees.

                    Cons

                    Over time options, weekends , unfair hours.

                    1. 5.0
                      30 Sept 2023
                      Warehouse Operative
                      Current Employee, less than 1 year
                      Stanford-le-Hope, England
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Very helpful and take time to answer any questions

                      Cons

                      None so far to input

                      1. 2.0
                        26 Sept 2023
                        Anonymous Employee
                        Current Employee, more than 8 years
                        Northampton, England
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Overtime, long days, good lads

                        Cons

                        Management worst ever is like sabotage

                      Viewing 1 - 10 of 30,951 Reviews
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                      UPS Reviews FAQs

                      UPS has an overall rating of 3.5 out of 5, based on over 34,261 reviews left anonymously by employees. 61% of employees would recommend working at UPS to a friend and 52% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

                      61% of UPS employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated UPS 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.5 for career opportunities.

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