Does USA Contact Point pay their employees well?

According to anonymously submitted Glassdoor reviews, USA Contact Point employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at USA Contact Point. This rating has been stable over the past 12 months.

How satisfied are employees working at USA Contact Point?

50% of USA Contact Point employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated USA Contact Point 3.7 out of 5 for work life balance, 2.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at USA Contact Point?

Customer Service Representative (6) , Retention Agent (2)

What are the pros of working at USA Contact Point according to real employee reviews?

"You can work from home as much or as little as you would like" ((in 8 reviews)); "You get to schedule how many hours you want to work 24/7 and when you want to work." ((in 3 reviews))

What are the cons of working at USA Contact Point according to real employee reviews?

"The pay is horrible you get paid .13 a minute if your retention is high then you will get paid max .18" ((in 3 reviews)); "No real training, you teach yourself." ((in 3 reviews))

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USA Contact Point

USA Contact Point Reviews

2.8

50% would recommend to a friend

(22 total reviews)

54% positive business outlook

Ratings by category

3.7

Work/Life balance

3.2

Diversity and inclusion

3.1

Career opportunities

2.5

Culture and values

2.5

Senior management

2.1

Compensation and benefits

USA Contact Point has an employee rating of 2.8 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an average working experience there. The USA Contact Point employee rating is 27% below average for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

22 reviews

5.0

17 May 2022

Agents at USA Contact

Customer service representative

Recommend

CEO approval

Business outlook

Pros

you got paid by the minute so you controlled what you wanted to make and there was always room for promotion as supervisor

Cons

sometimes calls were slow and getting assistance with issues sometimes took longer than average

2.0

9 Dec 2021

Weird

Project manager

Recommend

CEO approval

Business outlook

Pros

Remote job which saves money

Cons

A lot of family work together.

2.0

3 Aug 2017

What A Joke

Customer service representative

Recommend

CEO approval

Business outlook

Pros

You can work whenever you want. The training is self paced.

Cons

No support at all. Pay is decreased for each account that cancels but that is what most of the people are calling for.

Viewing 1 - 3 of 22 Reviews

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USA Contact Point

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Reviews by job title

Agents at USA Contact

Weird

What A Joke

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