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      USource

      Engaged employer

      USource Reviews

      4.7

      97% would recommend to a friend

      (117 total reviews)

      Daniel Wilson

      98% approve of CEO

      93% positive business outlook

      Ratings by category

      4.8

      Culture and values

      4.8

      Work/Life balance

      4.7

      Diversity and inclusion

      4.7

      Senior management

      4.7

      Career opportunities

      4.2

      Compensation and benefits

      USource has an employee rating of 4.7 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The USource employee rating is 23% above average for employers within the Human resources and staffing industry (3.8 stars).

      Reviews by job title

      117 reviews
      5.0
      6 May 2026

      Great place to grow and learn.

      Agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive team, great training, and meaningful work.

      Cons

      Learning curve can be steep, but you grow quickly

      5.0
      18 Nov 2025

      Ecommerce Non-voice

      Custpmer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The biggest pro, this is the longest I have stayed with any company, I have just passed 3 years, but most of my team mates have been there longer than me. I work with good clients and everyone in the company is very helpful from my team mates to the managers, human resources and senior management. As for my work, a lot of my work is resolving customer support tickets, responding to online orders, deliveries and returns for ecommerce.

      Cons

      Once you're working with a client they don't want to let you go, even if you have grown out of the role or want a change, but managers can help when this happens.

      Viewing 1 - 3 of 117 Reviews
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      Glassdoor has 120 USource reviews submitted anonymously by USource employees. Read employee reviews and ratings on Glassdoor to decide if USource is right for you.