This company mainly contracts their officers to work in shopping malls and outlets. They only care about the contracts it holds with other property groups. Usually they end up being contracted by property groups because they are willing to accept full liability for any security related incidence and pay their employees below the corporate threshold. They care very little about their officers well being; for instance, our location does not allow officers to carry any intermediate weapons for personal protection ie. mace, baton, taser. Our property owner also feels that these items and firearms would "influence the public that the property is unsafe and that the officers need these weapons to gain control of unruly individuals." All the company cares about is keeping the contract and decreasing liability for themselves. They'll hang officers out to dry in order to prevent from getting sued, even if the officer did the right thing. They will make SOP's and expect you to abide by them but if the company or property is sued because an officer followed them, then they will just claim that their actions were against SOP's and fire that officer.
All officers are considered "glorified door greeters," nothing more. If you see a crime take place, you are not sanctioned by the company to act in order to apprehend the suspects. You are expected to stand by and only report activities to police. Training is scarce. They do not want to pay officers in order to have in service training or exercises. When you're hired, your training consists of reading a large book and taking tests over the material, NO hands on training. Defensive tactics will need to be learned prior to employment. Officers are only allowed to use defensive tactics when your life is on the line ie. when allowed to use deadly force. Licensed and commissioned law enforcement person ell be warned, your training and instincts will contradict what this company expects you to do. If you are thinking of working here as a part time gig or as a gap filler between departments, don't. People take you for granted, insult you, test your resolve and most importantly, blame you when something goes wrong. With this company, you will find more struggles than triumphs. Also be aware that the property owner holding this company's contract is king, when they want Valor to do something, Valor will do it. Exercise caution if seeking employment with this company.
