Victrex Reviews

3.4

63% would recommend to a friend

(96 total reviews)

Dr. James Routh

64% approve of CEO

55% positive business outlook

Victrex has an employee rating of 3.4 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victrex employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

96 reviews
1.0
12 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Good pension, most people are alright. The other half are genuinely contributing to the toxic culture.

Cons

Where to start... HR basically run the entire company and don't do it well. Removed all employee benefits worth having, even taken to writing their own reviews on here to bump the score (all 5* reviews with no cons is definitely HR). Even went as far as to ask staff to help publicise vacancies. They literally don't want to admit nobody wants to work there because the management is dreadful, but are making way too much money to care. People are massively overworked, everybody's walking on eggshells due to HR policy, and half of the company is pretending like this is okay and it's for everybody's wellbeing.

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Victrex Response
2y
Thank you for your rating and positive comments about our pension and some of your colleagues. Given one of our core behaviours is 'working together', it's a shame that you felt that half of the employees in Victrex were contributing to a 'toxic culture' whilst you were here. We want all employees to work in a positive, supportive and inclusive environment and our Victrex Values and Core Behaviours reinforce this. You have raised some very negative comments about your former colleagues in our HR team and we would challenge these. HR, as an 'enabling function' in the business, is there to support managers and employees and ensure a fair and consistent approach to the way our policies and procedures are applied. Ultimately, it's the responsibility of the leaders and line managers in our business areas, to make the decisions affecting their teams and team members, with support and advice from HR, as needed. We therefore feel that your comments about the HR team are unfair. We would also challenge your view that 'nobody wants to work there', given that, in our 2022 employee engagement survey, only 5% of employees expressed a negative rating when asked if they would like to be working for Victrex in 12 months' time. Similarly, only 3% expressed a negative rating when asked if they were proud to work for Victrex. The vast majority of our employees are therefore proud of Victrex and keen to keep working for the Company.
2.0
11 Apr 2022
Recommend
CEO approval
Business outlook

Pros

the people are fantastic the product is brilliant the company has potential

Cons

I feel the HR department is a cancer in this organisation. It takes no responsibility for effective organizational change to the point it regularly fails. Teams have been starved for resource whilst the company makes record profits. Stress levels are rocketing and hurting staffs' metal health. Requests for replacement of staff takes months to process. As a result talented staff members, with critical organizational knowledge and skills are leaving the company in droves due to the toxic culture that has been developing over the past few years. organizational structure is extremely top heavy, slowing everything down. there is little to no co-ordination of departmental strategies, resulting in regular conflict. Responsibilities and authorities are poorly defined, leading to teams taking on more work our of scope to get the job done, or leaders slow decision making by getting involved in activities outside of their remit. This leads to wasted efforts, improvements failing and people getting disheartened and disengaged. Diversity within senior management level is shameful. These organization is full of exceptional and talented women who don't seem to get the light of day. I feel that CEO can't seem to control his management team. Jackob comes across as a driven leader, who cares about people, customers and the organizations culture... but the actions of many of his management team don't seem to follow his values. Jackob seems to not care, be unaware or be ineffective bringing them in line with his vision. I feel like this is especially true for HR and operations. The company preaches operation excellence safety first, including peoples mental health, then quality over delivery and cost... but actions from the top regularly don't align with these principles and put cost and delivery first. there are multiple processes for managing change, they are all #silo'ed and all ineffective with the exception of engineering MOC.

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Victrex Response
2y
Thank you for your comments and rating. Whilst we feel that some are helpful, we also feel that the vast majority are not reflective of the people, processes, benefits and culture we have in Victrex. This is reflected in the many positive comments and ratings here on Glassdoor from other current and former employees. Whilst you are entitled to your opinions, we strongly resent the description you use of HR being 'a cancer in this organisation'. We believe that this is a really offensive description to describe former colleagues of yours who work hard to ensure the people-based decisions made by leaders and managers (not HR) are carried out fairly and responsibly, in line with business strategy and employment legislation. In relation to some of your other points, we have focused considerable time and effort in recent years to listening and acting on the views of our employees. Here are some examples of how we've done this: regular surveys with subsequent team-agreed improvement plans to address concerns; the introduction of core behaviours and leadership competencies to drive a positive, supportive culture; new 'Golden Safety Rules' to drive personal accountability and support individual wellbeing; management learning modules to drive the business forward and create a supportive, engaged culture; and employee-led resource groups to represent under-represented populations, helping to shape company policy and direction around diversity, equity and inclusion These currently cover race, disability and gender, with more to follow. For example, the gender-focused group is helping to addresses one of the points you made about 'talented women not seeing the light of day', and we have openly published targets in our annual report about increasing the number of women in Victrex generally, and in senior positions. Whilst we may not agree or accept all of your comments, we are sorry that you felt the way you did, whilst working with us, and we hope you are enjoying working for your current employer.
2.0
15 Dec 2022

Sadly Not What I'd Hoped for

Recommend
CEO approval
Business outlook

Pros

There are still some really fantastic, talented individuals working here. Still good salaries for the area, but this is slipping backwards. Flexible working is common. Share options are still a thing, for now.

Cons

Weak leadership, translates to chaos and confusion. Very telling that "managing ambiguity" was recently added to annual review scoring. Organisational structure is bloated and confused, especially for a sub-1000 headcount company. Job descriptions and responsibilities are kept unclear, several examples of people joining the business but ending up with a very different job to what they applied for. Accountability is low, several examples of people being awarded for things they failed to deliver, even 12+ months on. You need powerful friends to advance your career here, strong performance simply goes unnoticed. Specific training has really tailed off, now it's just a case of sorting yourself out on LinkedIn Learning. HR department seems to be in control of everything except HR.

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Victrex Response
2y
Thank you for your rating and generally positive comments about our people, salaries, benefits and flexible working. We're sorry to read about your concerns and would ask you, as a current employee, to raise these with your line manager, if you haven't already, or to discuss them in confidence with your HR Partner. That way, we can discuss them in more detail, if you're willing to share specific examples, and we can investigate and take improvement actions, as appropriate. We would like to correct your interpretation of one of our leadership behaviours - 'managing ambiguity' - as this recognises the fact that we live in an ever-changing world and the pace and scale of change these days can mean that we have to make decisions where there is some uncertainty and ambiguity, and then explain those decisions to our teams. This is what we mean by managing ambiguity and we feel it is an essential competency for our leaders to demonstrate. In relation to job clarity, you will know by now, that we have recently rolled out our Global People Framework, with clear role profiles for every job and employee. Our technical competencies provide further detail about expectations, to support personal development and career progression. And each of our job levels has a clearly defined set of core behaviours and leadership competencies aligned to them further. All of these provide greater clarity about expectations and responsibilities/accountabilities. We do hope that you will share specific examples of your concerns with us, so we can improve your experience at Victrex.
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Glassdoor has 104 Victrex reviews submitted anonymously by Victrex employees. Read employee reviews and ratings on Glassdoor to decide if Victrex is right for you.