Virgin Active Reviews

Updated 1 Mar 2021

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3.3
61%
Recommend to a Friend
49%
Approve of CEO
Virgin Active Founder and President Matthew Bucknall (no image)
Matthew Bucknall
42 Ratings
Pros
Cons
  • "Long hours but poorly remunerated(in 45 reviews)

  • "issues communicating with head office and pay(in 24 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "awesome!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Trainer in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Active full-time for more than 3 years

    Pros

    you can build up your career here easily

    Cons

    long hours and weekend work

  2. "Good part time job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front of House Assistant in Reading, England
    Recommends

    I worked at Virgin Active part-time for more than 3 years

    Pros

    Flexible shift work Good consumer facing experience

    Cons

    Long shifts standing up Shift work is early mornings or late nights


  3. "Hardwork"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in London, England
    Doesn't Recommend
    Neutral Outlook

    I worked at Virgin Active full-time for less than a year

    Pros

    Great staff, and free gym membership

    Cons

    Dodgy cancellation policies and contracts

  4. "Good as a first job , but don't dwell to long"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Swim Teacher 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Virgin Active part-time for more than 3 years

    Pros

    free gym membership and one for a friend

    Cons

    terrible pay, hours, and pension

    Continue reading
  5. "Awesome"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Trainer in Nottingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Virgin Active full-time for more than a year

    Pros

    The environment in the facility was great

    Cons

    Weekend and long hours of your day

  6. "Great job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative 

    I have been working at Virgin Active full-time

    Pros

    Excellent commission and pay great work team and training

    Cons

    Long and hard hours hard targets to meet

  7. "Pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Membership Consultant in London, England

    I worked at Virgin Active full-time

    Pros

    Can make good commission as a team.

    Cons

    The commission structure was changed a few times and it would be great if you recieved commission based on every new member you signed up.

    Continue reading
  8. "Free Gym membership"

    4.0
    Former Employee - Front of House Assistant in London, England

    I worked at Virgin Active part-time for more than a year

    Pros

    -Free gym membership for you and a friend -Most colleagues are young, easy going and fun to work with -Generally enjoyed working there

    Cons

    -Occasional lack of cross department communication (i.e. between FOH and fitness, swimming etc.) leads to receptionists taking the flack from members when they havn't got a refund for their kids swimming lesson -Theres always some kind of issue going on, and always a piece of equipment not working. Members can complain repeatedly about this but management don't communicate when these will be fixed -Understaffing of lifeguards was a huge issue at my club, meaning management was always covering on poolside- this left floor staff to deal with any emergencies that came up

    Continue reading
  9. "Good Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Group Exercise Manager in London, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Virgin Active part-time for more than a year

    Pros

    Possibility to grow within Company

    Cons

    Pay Could be better and revised

  10. "Great working environment"

    4.0
    Former Employee - Marketing Manager in London, England

    I worked at Virgin Active full-time for more than a year

    Pros

    Relaxed office and flat structure

    Cons

    Disconnect between gym and HO staff

Viewing 1 - 10 of 541 English Reviews

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