Vision Express Reviews

Updated 11 Jun 2021

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Found 133 of over 231 reviews

3.1
53%
Recommend to a Friend
51%
Approve of CEO
Vision Express CEO Onur Köksal
Onur Köksal
47 Ratings
Pros
  • "pair of free glasses and number of holidays(in 13 reviews)

  • "Great team and work environment(in 9 reviews)

  • Cons
  • "Breaks are too short for long hours(in 7 reviews)

  • "No development for head office employees(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Fantastic place

      8 May 2021 - People and Culture in Southampton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The projects can be quite stressful due to tight deadlines. But im fortunate to work in a team who are really supportive. We all pull together to share the work load. Genuine care and support from the management. Exciting things know the horizon that are aimed at supporting the wider business. It's great to see a real culture change and focus.

      Cons

      The timescales can be very difficult, and while my team is great, there are missing colleagues who have left and haven't been replaced - further adding to the workload for us.

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    2. 2.0
      Former Employee, less than 1 year

      Maximum pressure!

      5 Jun 2021 - Store Manager in Leeds, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary was competitive, free glasses up to £500 and good corporate perks.

      Cons

      The emphasis on KPI’s that were openly manipulated by other managers to make themselves look better was very frustrating if you play by the rules. It was surprising that this manipulation was not detected by the audit team as these KPI’s were linked to bonuses. The expectation that you are always available was to much for me, the constant buzzing of whatsapp messages on the management group was very stressful, sometimes as late as 10pm! The expectation that you should attend conference calls on your day off or on holiday because the information was deemed to important to miss was also unnecessary. Invariably this was not the case and normally all you needed was the slide deck after the fact. The constant expectation to performance manage team members at all times felt excessive, this creates an atmosphere where your team have no room to breathe.

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      1 person found this review helpful
    3. 4.0
      Former Employee

      Pretty good

      11 Jun 2021 - Optical Assistant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly team, feel like family

      Cons

      very sly corporate feeling atmosphere

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    4. 3.0
      Current Employee, more than 1 year

      Luck of the draw

      25 Feb 2021 - Optical Assistant in Tamworth, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great advancement opportunities, i.e fast-tracked to management training, roles at head office, etc. My store team, being the primary reason I continue to somehow enjoy the job, is amazing. Huge sense of camaraderie in-store. You're constantly learning and picking up new skills.

      Cons

      Noncompetitive salary - you earn little more than a general retail job, in spite of doing a lot more training. My branch is understaffed, constantly advertising jobs whilst never actually hiring everyone, and not prepared to give staff the contracted hours they (and the store!) need. After hearing horror stories from other branches of management being made redundant due to wanting to make 'changes with the business' and cut costs, I'm not confident in job security. This is particularly Constantly making changes to the business model (i.e getting rid of in-store optical labs, getting rid of retail managers in favour of optom-managers, getting rid of team leader roles, etc) seems to be leaving customers blindsided and staff more stressed. The attention on sales targets is insane. The vibe from head office is that the 'customer is always right', even when they're wrong, aggressive, or downright abusive. Being expected to log into online learning modules whilst at home, thus not being paid for them.

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      4 people found this review helpful

      Vision Express Response

      Recruitment Manager

      Thank you for taking the time to leave us a review, it is great to read that you have an amazing team supporting you and that you have had the opportunity to take part in our training and development opportunities. I can see you are currently a colleague of ours and would like to discuss your feedback further with us as we are always looking to improve our colleague experience. Please get in touch at human.resources@visionexpress.com

    5. 3.0
      Current Employee, more than 1 year

      Management Problems

      8 Jun 2021 - Optical Assistant in São Paulo, São Paulo, São Paulo
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free yearly eyewear, dickunt coupons for family, colleagues are great!

      Cons

      Difficult managemental style, very strongly structured hierarchies, pay is too low for the job that is being done

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    6. 3.0
      Current Employee, less than 1 year

      .

      10 Jun 2021 - Store Manager in Campinas, São Paulo, São Paulo
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It is ok, similar to specsavers

      Cons

      Wages are not good. Lots of admin and pressure

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    7. 4.0
      Current Employee, more than 10 years

      Not bad place to work but not the best

      3 May 2021 - Optical Lab Manager in Hortolândia
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice friendly colleagues Challenging work that changes everyday

      Cons

      Salary reviews are terrible Limited advancement opportunities

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    8. 3.0
      Current Employee

      Good team

      3 Jun 2021 - Optical Assistant in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team are nice to work with

      Cons

      Not paid enough Should have bonuses

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    9. 4.0
      Current Employee

      Professional work environment

      5 May 2021 - Trainee Dispensing Optician in Nottingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Professional staff loyal customer base Good pay

      Cons

      Small store Busy periods at times

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    10. 5.0
      Current Employee, more than 10 years

      Love it

      23 Apr 2021 - Human Resources Business Partner in Hortolândia
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I believe in what the company wants to achieve and that they put the colleague at the heart of everything they do.

      Cons

      Can't think of any at the moment

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    Viewing 1 - 10 of 133 Reviews

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