Waxman Reviews

3.9

69% would recommend to a friend

(41 total reviews)
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Laurence S. Waxman

83% approve of CEO

64% positive business outlook

Waxman has an employee rating of 3.9 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waxman employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

41 reviews
1.0
7 Mar 2017
Recommend
CEO approval
Business outlook

Pros

There's been a ton of turnover in Marketing in 2016 but before that it was a great group of people. Loved my boss and boss' boss.

Cons

The company culture is like a cancer. And they're caught in the 1950s. Expect you to be at desk by 8 and until 5. And then work all hours. Executives are way involved in everything and change mind constantly. Ask ANYONE who has worked there.

2.0
25 Apr 2018
Recommend
CEO approval
Business outlook

Pros

As an employee of Waxman's small start-up home automation company LeakSmart, I was excited to walk in on Day 1 and meet many friendly colleagues on the Legacy side of the business who seemed welcoming and happy to help with questions I may have had. While the staff was friendly and out-going, there was a definite divide between the "LeakSmart" and "Legacy" businesses. Waxman is a family-run business with many longtime employees, which we all know possess both pros and cons. However, they have seemingly built a community in which most Legacy colleagues truly care and want to achieve the same end goal. I constantly received positive feedback regarding the Waxman Customer Service Team for going above and beyond to help a consumer or rep. This team, in particular, was instrumental in my learning the business.

Cons

I joined the team from outside the manufacturing industry. I walked in knowing I was at a disadvantage compared to colleagues who worked for decades for Legacy Waxman and other LeakSmart colleagues who had been poached by LeakSmart Management from companies like Danze Gerber. However, I was eager to learn and perform well - I pride myself on my work ethic. Knowing this company was an acting start-up, I didn't believe there would be an elaborate On-Boarding Program in place, but I did expect some sort of formal training. To my dismay, I received neither. Day 1 at LeakSmart, I spent 3 hours with the colleague whose position I would cover (she had already quit, but came in to spend time with me). After our time together, I was left a binder with some notes, an email archive to reference and was turned loose. Essentially, everything I learned about the industry, company and product was either self-taught or realized with the help of Legacy colleagues. When I approached my LeakSmart boss with this and other topics of concern, I was told to "talk with HR." He went as far as to reference that since we were "friends" that I should speak with this woman on my concerns. With that, he simply walked out of the conference room and that was that. Additionally, it was a true moment of reckoning for me and my future with LeakSmart. I was discouraged and disenchanted - my boss didn't care to invest in me, to help me learn the position and industry or see me succeed in the role. With his lack of interest in my development, I quickly learned this environment was not a fit for me. During my interview process, I met with LeakSmart Sales Management, and two representatives of Human Resources. I answered questions that were experience and situational based, as well as questions about myself and my background. I was then introduced to the 3 Pillars of Importance: Faith, Family and Health. (At the time, I bought it - hook, line and sinker.) In retrospect, that epitaph made for quite a contradicting story given the inappropriate comments and looks made toward myself and other female colleagues.

1.0
21 Jun 2017

Run!

Recommend
CEO approval
Business outlook

Pros

The people I worked closely with in marketing. My boss and my boss' boss were fantastic to work for. [Note, they are no longer with Waxman either.] I learned a lot about a lot of different aspects of the business, for better or worse.

Cons

Old mentality. Affects moral as well as business. A strict 8-5 schedule with no option for telecommuting [in 2017.] Unrealistic expectations. Don't expect to ever take a vacation and not be bothered on it. An environment in which you are forced to re-do work over and over because someone above you "changes their mind" about the strategy previously agreed on in a room full of ten different people hired to be "experts." Having your work re-done for you behind you back and thrust upon you the day before a business review. Having to deal with a verbally aggressive and abusive work environment with an HR department that takes six+ months to act upon a potentially dangerous situation. An outdated building with windows and natural light offered in about 10% of offices. The roof leaks everywhere. They talk the talk as far as wanting to change but so far they've yet to walk. The CEO judges employees based on gender, waistline, and weight while expertise and value to the company is considered secondarily. If they like you and you like money then you're in luck because that's all you can expect to get out of this company other than B.S. They're pretty good at throwing money at their problems.

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Glassdoor has 45 Waxman reviews submitted anonymously by Waxman employees. Read employee reviews and ratings on Glassdoor to decide if Waxman is right for you.