Is Welcome Break a good company to work for?

Welcome Break has an overall rating of 3.9 out of 5, based on over 608 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 71% of employees would recommend working at Welcome Break to a friend and 67% have a positive outlook for the business. The best reviews about Welcome Break have been left by employees working as UBM , Business Unit Manager and Manager .

Does Welcome Break pay their employees well?

According to anonymously submitted Glassdoor reviews, Welcome Break employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Welcome Break. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Welcome Break?

71% of Welcome Break employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Welcome Break 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Welcome Break?

Team Member (37) , UBM (37) , Barista (33) , Assistant Manager (25) , Unit Business Manager (22) , Sales Assistant (21) , Service Leader (20) , Manager (14) , Sales Team Member (13) , Customer Service (12) , Business Unit Manager (11) , Site Manager (10) , Unit Manager (9) , Shift Manager (8) , Store Manager (7)

What are the pros of working at Welcome Break according to real employee reviews?

"Good benefits including 50% off on site and 70% off hotels" ((in 33 reviews)); "Nice people and paid weekly" ((in 24 reviews)); "everyone is friendly and there to help you and we are one big team" ((in 22 reviews)); "Great and friendly staff to work with" ((in 16 reviews)); "The training and courses that you can attend are excellent and really help with development especially when coming in as an external candidate" ((in 11 reviews))

What are the cons of working at Welcome Break according to real employee reviews?

"Management of seasonal contract was poor" ((in 40 reviews)); "Low pay" ((in 26 reviews)); "Long hours are not for everyone." ((in 17 reviews)); "High up managers are rude and not understanding" ((in 13 reviews)); "Low salaries and difficult to grow" ((in 12 reviews))

What Welcome Break locations have received the highest employee ratings?

Corley , Newark on Trent , Sheffield , Leicester , Abington , Milton Keynes , Newport Pagnell , Fleet , Warwick

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Welcome Break

Part of Applegreen

Welcome Break Reviews

3.9

71% would recommend to a friend

(589 total reviews)

John Diviney

87% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.9

Culture and values

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

Welcome Break has an employee rating of 3.9 out of 5 stars, based on 589 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Welcome Break employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

589 reviews

3.0

29 May 2026

Good atmosphere but can get busy working alone

Chef team member

Recommend

CEO approval

Business outlook

Pros

Good atmosphere working with some college.

Cons

Working alone when getting busy in the kitchen.

4.0

5 May 2026

Flexible shifts, but pay could be better

Sandwich artist

Recommend

CEO approval

Business outlook

Pros

-Shifts are flexible and enjoyable

Cons

-Pay is not that good

Welcome Break Response

Thanks a lot for your great review and for sharing your experience with us. Your feedback keeps us motivated to aim for excellence and find ways to get even better. Best of luck in your career journey, and we're grateful for the chance to connect with you. Thank you again, Chloe Merrick Resourcing Business Partner

2.0

25 Apr 2026

Bad environment

Team member

Recommend

CEO approval

Business outlook

Pros

Some staff friendly and good to work with.

Cons

Awful supervisors/managers. Very mixed hours /days, the rotas were never regular. Bad pay. Lack of training in person, they rely on online courses which are useless.

Welcome Break Response

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations. Your comments are really important to us and help us continue to improve. We also noticed that the location wasn’t included in your review, if you’re happy to share this with us, it would really help us look into your experience more fully. Please feel free to contact us directly at people.support@welcomebreak.co.uk. Thank you again, Chloe Merrick Resourcing Business Partner

Viewing 1 - 3 of 589 Reviews

Jobs at Welcome Break

Nights Reception Team Member

Cobham, Kent, South East England, England

£13 - £13 /hr

(Employer provided)

View job