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      Well.ca

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      Well.ca Reviews

      2.7

      31% would recommend to a friend

      (76 total reviews)

      Rebecca McKillican

      59% approve of CEO

      59% positive business outlook

      Ratings by category

      3.3

      Diversity and inclusion

      3.1

      Work/Life balance

      2.8

      Culture and values

      2.6

      Career opportunities

      2.4

      Senior management

      2.4

      Compensation and benefits

      Well.ca has an employee rating of 2.7 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Well.ca employee rating is 24% below average for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      76 reviews
      2.0
      5 Apr 2017

      The Worst Mistake

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Macbooks are provided for you that you lug around the office Exposure to healthy products

      Cons

      Literally the worst company I have ever worked for. This is such a joke of a company and I regret ever stepping foot. The company is CHEAP, CHEAP, CHEAP. Everything they do is so questionable, they don't care about the customers and they will try to do everything as a total hack job. None of the campaigns they've launched have been successful or well-executed. One time they compared themselves to Canadian amazon...except most people have never heard of Well.ca

      avatar
      Well.ca Response
      9y
      Thank you very much for your feedback. Well.ca prides itself on its mission of creating happy and healthy customers and employees. We are sorry it did not work out during your time with us. We put our employees and customers at the heart of everything we do. Like all businesses, we need to make trade offs everyday as to where and how we invest our resources. If you would like to talk further it would be great to connect. Please feel free to reach out to me directly. Kind regards, Rebecca McKillican CEO, Well.ca
      2.0
      9 Jun 2017

      meh

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice environment. Growing rapidly and always busy. Work can be fun most days.

      Cons

      Relying on old technology as the backbone of the website. Salaries are lower than market average with no bonus structure.

      1.0
      3 May 2017

      Good Business Model in the Wrong Hands; Steer Clear

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -Many coworkers in Toronto and especially Guelph are supportive, collaborative workers who truly believe in this company and want to help you with your job -Pay is decent -Some managers flexible with work from home schedules -Given a macbook when you join, gives flexibility to work around the office and elsewhere -Fills a niche for Canadians that is underserved

      Cons

      -No onboarding -No HR rep in the Toronto office -the website that this primarily online retailer sells through is based on legacy technology created by the founder that is barely support and held together by bandaids -Other technology used in the office such as conference call phones, etc. is laughable -Benefits are poor -Promises made about a job when joining should be taken with a grain of salt -Only a collaborative environment if you agree with management -Marketing efforts are sadly outdated -Cliques are encouraged, especially surrounding executives -Executives view the company as their personal playground, and more is made of serving egos than customers' needs -'Green' customers who are the most loyal are mocked and wellness is not made a priority -No opportunity for career advancement as upper management are entrenched and most people view this as a stepping stone to better jobs. If you do get a job there, I'd advise the same. Most stay about a year to get the line on the resume.

      avatar
      Well.ca Response
      9y
      Thank you for the feedback. As you mentioned, Well.ca is a fast growing, fast paced company, and we are always looking to get better. We want to hear from our employees. We are sorry that it did not work out. We care deeply about our employees and our customers. Both are at the heart of everything we do. Technology is something that we are always looking to enhance as almost all companies are. We understand the pace of technological change can sometimes be frustrating to employees. With the pace at which we are growing there are some inevitable pain points. We are continuing to invest in things like improved on boarding of employees and appreciate your feedback. Thank you again for your review and please feel free to reach out to me if you would like to talk further. Kind regards, Rebecca McKillican CEO, Well.ca
      Viewing 1 - 3 of 76 Reviews
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      ReviewsWell.ca reviews

      Glassdoor has 86 Well.ca reviews submitted anonymously by Well.ca employees. Read employee reviews and ratings on Glassdoor to decide if Well.ca is right for you.