Westerra Credit Union Reviews

Toxic work environment. 100% turnover of entire C-Suite within a year. 4 CIOs within 2 years. Incompetent current CIO and CEO, promising to "double the size of the credit union in 5 years". It's a joke, but the sad thing is the also-incompetent board of directors believes it. Cut throat middle management and ill thought-out hires make it impossible to pursue any rational goals. In the last year they terminated their DEI program. Do yourself a favor and avoid this institution.

- Management is a joke. No one is ever on the same page. The managers that fought for us were belittled. - the website and app are busted, which caused a multitude of issues on the contact center dealing with angry customers. Multiple complaints were issued to management and to the tech side of things to no avail - When our paychecks were late, blame was placed on the payroll company rather than Westerra taking accountability for their mistake