When I Work Reviews

3.8

73% would recommend to a friend

(103 total reviews)
avatar

Chip Pearson

50% approve of CEO

38% positive business outlook

When I Work has an employee rating of 3.8 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The When I Work employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

103 reviews
2.0
2 May 2021
Recommend
CEO approval
Business outlook

Pros

Good hours, friendly staff to work with

Cons

Bad pay, boring and repetitive work

1.0
28 Aug 2017

Nightmare each day

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I enjoy the team I'm on, they try their best while the ship changes directions monthly. Recently we've hammered down a corporate strategy for all of us to rally around and that's nice to put on a deck, but overall the outlook is pretty bleak for the day to day quality of one's working life as teams within departments can even agree on how to solve problems or operate on a day to day basis.

Cons

Too many to list unfortunately. People leaving without jobs lined up reflects the lack of health found in this organization and naturally morale is at an all-time low. Steer clear of this place.

avatar
When I Work Response
8y
Hi, we appreciate that you took the time to write but if things are this bad, I would hope you are chatting with your manager or HR about this, because no one should be this unhappy at work-it’s just not worth it. There is no reason day to day outlooks should be bleak, considering how everyone is rallied around our strategy, which is going very well for us.
2.0
6 Sept 2017
Recommend
CEO approval
Business outlook

Pros

snacks, swanky half empty office with lots of room for tag or hide and go seek, nice downtown location close to public transit, building has amenities, transport stipend, lots of social work events if you want to hang with 22 year olds

Cons

There is a complete lack of clear direction in every department. The lack of alignment within senior leadership bleeds down to every level. People are competitive and not collaborative and most work revolves around elevating some internal resume for fear of losing one's job, not to elevate the product or customer experience. High turnover (both voluntary and involuntary). The last estimate at 10% I saw on here is WAY low. Last I checked it was 25% in the last year. If you want to make an impact this is a very frustrating environment however if politicking, people pleasing and accepting the status quo suit you, this is the place. Regular bouts of open public crying in front of management is considered normal. Any questioning or asking why is considered abrasive and not being a team player.

avatar
When I Work Response
8y
We are rallied around a shared strategy that we revisit in our bi-weekly stand up’s, we post our real-time stats throughout the office and encourage employees to seek clarity in their 1:1’s. The only failure is when something doesn’t work and we fail to not question why. Asking for clarification is absolutely encouraged here. The idea that employees would publically cry in front of management is something that I would hope would be brought forth to HR so we could look into it, as we should not be learning about this sort of assertion from a Glassdoor post nor am I aware of this being a practice. As for promotions, we’ve promoted somewhere around 20 people so far this year, and as positions become available and internal candidates have continued to develop their skills (which is really important to us!), we’ll continue promoting them. If an internal resource is not ready for a new role at a particular point in time, rest-assured we’ll continue to source external hires to compliment, diversify and bolster our existing team. Obviously this makes us stronger more holistically, which will benefit existing team members as well.
Viewing 1 - 3 of 103 Reviews

Glassdoor has 104 When I Work reviews submitted anonymously by When I Work employees. Read employee reviews and ratings on Glassdoor to decide if When I Work is right for you.