9 Jun 2020
WoodSpring Hotels Assistant General Manager reviews
2.7
87% would recommend to a friend
Gary DeLapp
100% approve of CEO
100% positive business outlook
Reviews by job title
3 reviews
1.0
26 Sept 2018
Recommend
CEO approval
Business outlook
Pros
Good introduction into hospitality career.
Cons
Management, No benefits, No room for advancement, diminishing clientele and workers.
3.0
15 Sept 2016
Worth the Experience, Not The Stress
Current employee, more than 1 year
Hobbs, NM
Recommend
CEO approval
Business outlook
Pros
I like the fact the District Manager gave a chance to work in management for a new property in New Mexico. It was a very different culture. Mostly Hispanic-Mexican and other ethnicity. I was place in an environment that forced me to grow as a person and and become more detail oriented with almost everything I do. The staff can be very manageable and it goes to show appreciating your employees/co-workers will go a long way. Especially with the name change of the hotel (Woodspring Suites). It surely will catch a new type clientele! A lot of ground marketing was done on a weekly basis so it definitely boosted my confidence when it came to marketing for the new property. We started to gain a lot of other other guest from different hotels. It also gave me the freedom to negotiate with guest on the rate to ensure guest satisfaction. I believe the company has great opportunities for anyone wanting to travel to manage different properties and functioning with other managers.
Cons
If you believe that your personal life is more important when it comes to this job, think again! As far as work-life balance, you may find yourself staying up late or even stay overnight on the property at some inconvenient time. The genre of this hotel setting is very faulted and guest that stay at normal hotels may not get the concept of an extended stay hotel. You will find yourself redundantly repeating guest rules and policy and amenity information. Guest will only listen to maybe 10 second of that and go to there room. Upper management seems to switch up there agenda too much. Cutting hours to cutting positions... You see where this going. Working with the franchise brand is quite different than the corporate brand. The pay/salary could be better for the amount of workload you will have to do. Although this was my first time working in management but I felt undervalued as an employee. When I met the CEO of the management company (HMC) I work with, I will say I was not impressed by his nonchalant attitude, just very uppity. He asked me and my GM "what is the most important 'thing' when it comes to this hotel", well of course me and the GM responded with saying "Why the guest, of course", he said, "No. Make money is whats important." I may not understand the mentality you must posses as a CEO but it sure wasn't something that would make a lasting impression but i digress..
