Pros
They gave me a chance when they hired me that most people in my shoes domt get. I will always be grateful for the experience I got from this job .I absolutely love helping others. I never knew I would absolutely love doing taxes as much as I did.
Cons
Well first of all she is the most uptight pothead that I had ever met oops that no drugs or alcohol part in the manual didn't apply to her. So anyways I guess it was like the new wore off and the manager finally took her mask off I was no longer spoken to as an equal anything not equal worker not even an equal human being. She always spoke down to me and a lot of times expected me to know things or know the way she wanted things done without ever actually teaching me. If I don't know something all I ask is for you to teach me not make me feel like I'm stupid. When in reality she had lacked on teaching me or just being vocal with me and telling me that she wanted things a certain way. I can't even remember how many times I was belittled in front of customers. I'm sorry but her brief moment of trying to embarrass me may have worked for a brief moment because I would be embarrassed however in the end not only did it make her look bad for treating and Associate like that it look bad on the whole company. I got so tired of her picking and choosing which customers could be delinquent and I mean as far as being a 120 day, if they were male and she thought they were cute they could do whatever they wanted there was even to customers that were allowed to talk to either one of us like we were nothing. Then you would have our other customers that were really good people good customers that would just fall on some hard times and she would be completely ruthless with them, NO that's incorrect she expected me to be harsh and rude with them. Although she knew before approving certain loans these people really couldn't afford it and we was hurting them more than helping them but hey as long as she got her $2,000- $4,000 monthly bonus what else can matter. I was very grateful for my bonuses until I started seeing how hard I would be working do we making pennies to her dollars while she would sit there on her phone painting her fingernails talking non-stop to me and then receiving the bonuses that she did. I tried for a very long time to just keep telling myself she had other responsibilities also that she was a hard worker too but no matter how hard I tried I never could convince myself of that. There were many days I would get the phone route done all by myself would have taken 3 to 4 applications gotten anywhere from 2 to 10 folders ready for the upcoming customers coming in while taking each payment that came in building and closing every new loan and renewal that would come in and the whole time she would be at her desk sometimes she would be doing something on her computer I don't know what most times you would be on our phone and then sometimes she would just be working on her boards. One day in the middle of all of that the phone rang she answered it only because I was on the phone already and it was someone wanting to come in to renew so she went got their folder tell them what all I need to bring in and then proceeded to bring me the folder for me to get ready when I was already trying to process three other applications so once I realized it was on my desk I picked it up took it back over to her and set it on her desk she looked at me with shock and said well do you want to get that ready for the customer to come on to which I said so do you want me to put these other two applications on hold that I've already been waiting much longer than they needed to be, just to get this voters paperwork ready or do you think you could actually get this one ready needless to say she didn't speak to me for the rest of the day. For 5 months I have struggled with leaving a job that I really love and staying in a unhealthy environment and being made to feel like I was incompetent ignorant and just some sort of lower level human being. Honestly I'm still struggling with making that final decision. Because I am at a point now I don't feel mentally healthy enough to step foot back in the office with her I have never quit a job without proper notice and I do apologize but like I said I'm tired of having breakdowns because of the way she wants to treat me and talk to me. I want to tell Missy Ulrich and Brandi Miller thank you so much for giving me this opportunity it's been an absolute pleasure working in this field and like I said I absolutely love doing taxes.
