Xe Reviews

Once at the forefront of the international payments space (as HiFX) unfortunately xe sat on their hands for far too long and let the competition leave them for dead. They are a bit like blockbuster video and now to all intents and purposes are obsolete. The atmosphere there very much reflects this, everyone knows it including senior management who continue to simply chuck money at the problem when it is already far too late do anything about it. If you're a consumer you would simply use transferwise, its better and cheaper. If you're business you'd use a specialist corporate broker. Xe's offering is oudated and easily replicated, they place to much emphasis on the amount of visitors to their site which simply gives you exchange rate information, this is not unique and can be obtained anywhere. Anybody who uses Xe for information will generally just go and trade elsewhere anyway, they failed to grasp the opportunity about 5 years ago when they still had time to do something with it. As a place to work its ok, you'd expect to be able to park there but you cant. The office is cramped and a bit soulless. There are some good people and also a lot of people way out of their depth. Xe tend to take the cheaper option when it comes to everything which is frustrating and it shows throughout the business from the office through to recruitment of senior staff. If you really want to know what its like to work here though, you simply need do one thing. Read through some of the responses to reviews on here from the senior management. They are condescending and arrogant, they somehow feel the way to respond to genuine and constructive feedback from staff given in a genuinely confidential manner, is to engage in some sort of tit-for-tat points scoring exercise almost mocking some of the feedback given and trying to belittle the author. They hide behind a staff survey which is just an exercise in confirmation bias to argue against genuine feedback. The staff survey is barely confidential and set up in away that they get the answers they want. Glassdoor is anonymous, so the senor management would do well to take take the feedback left seriously, rather than just trying to score points and make wise cracks at the expense of their staff, it really does show a lack of skill and class and is indicative of the senior management as a whole.

I haven't been with the company very long and I'm already regretting my decision to come here. I was told that this place was serious about building better systems, using new technology, that it was a growth company. All of it was lies. The systems are old and outdated. The 'new technology' that they want to use is all talk. The future of the company? Personally I have serious doubts at this time. I don't even know what to say about the leadership and executive team, it's changed every week I've been here. No one knows what's going on anymore and the moment I turn around someone's been fired or has resigned. They've started laying off whole departments in other offices, I can't even keep track of what is going on since the company isn't telling anyone. I've found out multiple times that people have left because I've emailed them and get a bounce. I'm happy my resume is updated, I'm already looking for something else.