Youlend Reviews

3.4

62% would recommend to a friend

(163 total reviews)

64% positive business outlook

Youlend has an employee rating of 3.4 out of 5 stars, based on 163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Youlend employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

163 reviews
1.0
28 Sept 2022

Modern day slavery

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch - although this a ploy to keep you in the office.

Cons

Working hours of 9-6 and you are made to feel as though leaving on time is a privilege. The salary I was advised of before accepting the job was reduced and made into a bonus. The parameters for the bonus kept increasing before they were achieved with the key phrase “you can do it guys”, from a manager who has never done the work before. Failing to hit the bonus structure is seen as you not doing enough work, so you either work over and beyond or be seen as doing no work at all. Managers set KPIs to line their own pockets. Senior managers do not care as long as the numbers look correct and these are often manipulated. Level of professionalism is very low. Speaking with a senior manager is seen as going against your manager as the culture is one where you are told what to say and not to say when seniors are in the room. There is no employee handbook and no HR procedures are explained to you on induction so any issues you have, usually have to be raised with the person you have the issue with, The workforce is very inexperienced so unfair practices are not queried or swept under the carpet and blamed on the employee. Within my short tenure, over half of the workforce had resigned. The first finance company I’ve been at where absolutely nobody has a clue about data protection or employment law. Managers being excited because a senior manager half their age acknowledged them. Very strange culture. Everyone is unhappy but nobody feels comfortable to raise their concerns.

2.0
23 Sept 2022

Pro’s and Con’s

Recommend
CEO approval
Business outlook

Pros

Free lunches, Nice colleagues and Fun Socials.

Cons

If you’re not willing to work long hours everyday then you’ll probably not meet their “standards” and get put on performance review. Feel like there were a lot of false promises about the role during the interview process. Some team leaders don’t really have good management skills - training needed. Management have their favourites They focus more on the negatives over the positives making it a depressing place to work Doesn’t feel like they care about their staff, it’s more about the numbers. Good for the first few weeks and then they overload you with impossible amounts of work Passive aggressive messages in team chats by management I mean the staff turnover probably speaks for itself Pay isn’t worth the work and effort put in and it’s a shame because there are some really good people that you could easily lose. CEOs have a huge lack of engagement… pretty unwelcoming.

1.0
27 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Alcohol, socials, gifts and parties. Those people that are still human in that place, are the only good thing that will keep someone going.

Cons

This is, without a doubt, the worst workplace I have ever encountered. They have zero regard for mental health and actively create an environment that breaks people down. Employees are treated as disposable cogs, with no respect for sick days, personal boundaries, or even basic labor laws. HR is useless and only serves to protect the company, not the staff. If you’re part of a minority, expect to work twice as hard just to be treated equally—if that even happens. The hierarchy is rigid, and upper management does whatever they want without accountability, making it impossible for positive change to happen. Good managers, talented team members, and genuinely good people are punished, pushed out, or silenced for trying to make a difference. Management thrives on micromanagement and manipulation, fostering a culture of fear and control. Any so-called “benefits” are meaningless distractions to hide the company’s deeply rooted problems. Staff turnover is out of control because this company doesn’t just fail to retain employees—they actively destroy their morale and mental health. Do yourself a favor: stay far, far away.

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Youlend Response
1y
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with us did not meet your expectations. Your concerns, particularly regarding workplace culture, management, and employee well-being, are deeply concerning, and we take them seriously. We strive to create an environment where all employees feel valued, supported, and heard. While we recognise that there is always room for improvement, we are committed to fostering a positive and inclusive workplace. Your feedback will be shared with the appropriate teams to help us better understand where we can improve and make meaningful changes. If you are open to discussing your experience further, we would appreciate the opportunity to learn more and work towards positive change. Please feel free to reach out to HR@youlend.com.
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Glassdoor has 167 Youlend reviews submitted anonymously by Youlend employees. Read employee reviews and ratings on Glassdoor to decide if Youlend is right for you.