community.com Reviews

3.5

56% would recommend to a friend

(32 total reviews)

Diankha Linear

50% approve of CEO

48% positive business outlook

community.com has an employee rating of 3.5 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a good working experience there. The community.com employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

32 reviews
2.0
7 Sept 2021

Do Not Be Deceived

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get to work with some incredibly talented people Compensation is on the higher end for a company of this size and stage (depending on department) The product itself is pretty cool and has some notable figures using it

Cons

No clear direction from leadership, company has reorganized structure several times in the past year, essentially doubled the size of the C-suite without staffing up junior and mid-level employees to properly support scale Unrealistic goal setting demoralizes employees Clear examples of nepotism and favoritism with certain employees based on personal relationships with leadership, primarily white men Too many individuals involved in making everyday decisions slows down our ability to get work done and creates no clear ownership of work or tasks Most of the employees that have left Community within the past year are people of color, women in leadership positions, and people from the LGBTQ community We have no idea how much our equity is worth and receive intentionally vague answers Not a safe workspace mentally, management plays politics and pits employees against each other Although they say they support employee growth, the growth path here is very unclear

1.0
4 Aug 2022

No Strategy, Poor Leadership, and Lack of Transparency

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The salary is comparable to other tech salaries. Remote-first company. Engineering team was once very admirable.

Cons

Community hired too many senior level executives who didn't have a clue where to take the company or how to strategically position the company in the SMS market. To this day, there are still many people on the payroll who I don't know what they do for the company, yet they they get paid handsomely to hop on a Zoom and monopolize all the time. Nepotism and favoritism are rampant. There was a complete lack of transparency in terms of fundraising and employee equity and the company laid off upwards of 25% and 30% of its staff multiple times during my tenure. The growth and revenue team are consistently given unattainable targets, the marketing team is a revolving door, and people just complain about other people on Slack all day. In terms of culture, the work-life balance was negatively affecting my mental health, but maybe they'll send you a candle or hat for your extra hours.

2.0
5 Jan 2022
Recommend
CEO approval
Business outlook

Pros

I didn’t have to answer phones, the team was really supportive

Cons

They let me go because they couldn’t afford to pay me basically. They created a new role, hired 2 people and then realized they couldn’t afford it so they let us go. Very embarrassing on their part. A mess

Viewing 1 - 3 of 32 Reviews

Glassdoor has 32 community.com reviews submitted anonymously by community.com employees. Read employee reviews and ratings on Glassdoor to decide if community.com is right for you.