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      eBags

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      eBags Reviews

      3.8

      57% would recommend to a friend

      (46 total reviews)
      avatar

      Dan Hogan

      55% approve of CEO

      47% positive business outlook

      Ratings by category

      4.1

      Culture and values

      3.9

      Diversity and inclusion

      3.9

      Work/Life balance

      3.7

      Senior management

      3.5

      Career opportunities

      3.4

      Compensation and benefits

      eBags has an employee rating of 3.8 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBags employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      46 reviews
      2.0
      29 May 2016

      Roller coaster. But not a fun one.

      It ops
      Recommend
      CEO approval
      Business outlook

      Pros

      Most of the teams are comprised of talented and motivated professionals. Greenwood Village is near Denver, which is awesome, although the commute sucks.

      Cons

      Typical big corporation red-tape. People working out of fear instead of fostering a true entrepreneurial spirit, which is unfortunate since it's not a large company and they should be trying cool new things on all fronts without feeling like they will get obliterated by senior management. Some major dead weight among some teams. Favoritism is your best shot at moving up the ranks.

      3.0
      25 Sept 2017

      eBags SEEMS great-NOT ALL IT'S CRACKED UP TO BE.

      Customer care representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great employee discount and ability to work from home.

      Cons

      Customer care reps were given tasks that were pretty much impossible to complete, I was assigned work that should have been assigned to at least three people not one. When Samsonite bought the company they fired a lot of the older department supervisors and replaced them with younger people from the department in the name of cutting costs... AGE DISCRIMINATION.

      avatar
      eBags Response
      8y
      Thank you for your feedback. It is certainly an eye opener to read your perspective. With an entrepreneurial spirit we strive to be team players in the fast paced world of eCommerce. HR's door is always open for good or bad feedback as we are and will continue to be an EEOC employer.
      2.0
      28 Feb 2017

      Sounded like a rewarding place to work

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There were some supportive members of the team that I got to work with.

      Cons

      Old school IT in need of a complete update. Need to know that changes can catch you by surprise and not everyone is in the "know". Found there to be an over emphasis on bottom line when the customer experience which is key in e-commerce, was lagging. Some unprofessional leaders on the team who don't communicate clearly.

      Viewing 1 - 3 of 46 Reviews
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      ReviewseBags reviews

      Glassdoor has 50 eBags reviews submitted anonymously by eBags employees. Read employee reviews and ratings on Glassdoor to decide if eBags is right for you.