iCrossing Reviews

Updated 9 Sep 2020

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2.8
47%
Recommend to a Friend
43%
Approve of CEO
iCrossing Global President  Mike Parker (no image)
Mike Parker
41 Ratings
Pros
  • "Good work culture, work life balance(in 26 reviews)

  • "Great team, plenty of learning opportunities, great place to start your career in digital marketing, very fun culture(in 13 reviews)

Cons
  • "Heavy reliance on senior management leaves the junior/mid level roles powerless for input or change(in 16 reviews)

  • "Losing lots of business at the moment and very top heavy(in 15 reviews)

More Pros and Cons
  1. "a transition period that's been successfully managed, a great place to learn, grow, make friends"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at iCrossing full-time for more than a year

    Pros

    iCrossing has won the best search agency, voted by it's clients for 5 years running. There's no hiding the fact that the business i leading in this industry. There's so much opportunity to learn in the business with some really smart people. There's lots of emphasis on workload, flexi time and looking after employees. The mangement team has put so much effort into making sure people are happy, learning and can fit their workload into your personal life. You can leave the office at 4pm each day if you want! The culture is great, it's fun and a great environment to work in. When I look at some of the roles people have had since leaving icrossing, moving on to work in house at some of the largest brands in the world, it's a testament to how good the business is as growing people here.

    Cons

    Had a few troubles as lost a large client last year, which inevitably when you lose revenue there has to be some business restructures. I think that's why there is a couple of bad reviews here, it's not nice to lose your job but in agency world you can't help that, it happens, clients move on and the business has to adjust.

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  2. "In decline"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Brighton, England
    Doesn't Recommend
    Negative Outlook

    I worked at iCrossing full-time for more than 3 years

    Pros

    Talented colleagues, flexible working, holidays, good place to start your career then get out fast!

    Cons

    Constant churn of people, SMT with no idea on what they are doing, clients leaving talent leaving or gone, many redundancies, bullying 'in crowd' culture, company in several years of decline not growth

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  3. "It could be good!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iCrossing full-time for more than 3 years

    Pros

    It's a fun, friendly place to work. They focus on keeping employees happy and creating a positive environment. However.....

    Cons

    The pros can't distract from the fact that the company has no clear direction. It really felt like a ship without a captain at times. Incredibly frustrating for when you work there. There's a lot of talented people working there, but also a lot of under experienced people in roles they clearly aren't qualified for. Promoting people before they are ready for the next step seems to be a common theme too. If you are given a promotion, don't expect a pay rise. For some reason iCrossing seem to think it's acceptable to not confirm peoples new pay structure until the next pay review. This is once every 6 months (March and Oct). Therefore you might wait 6 months and then find out you're being offered next to nothing. Unfortunately I would have to say avoid working here. The inflated salary you might be offered simply isn't worth it. Find another company that aren't haemorrhaging clients and making redundancies every 6-12 months.

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  4. "Great place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Web Manager/Business Analyst in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCrossing full-time for less than a year

    Pros

    Good team, great culture, good work

    Cons

    No downsides really - a wonderful place

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  5. Helpful (1)

    "A company in decline.."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at iCrossing full-time

    Pros

    Flexible working and core hour Nice junior team

    Cons

    Toxic culture Poor leadership Redundancies No new business High client loss No relationships with tech partners

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  6. Helpful (1)

    "Some great people"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Creative Director in Brighton, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at iCrossing full-time for more than a year

    Pros

    Some great people, some great clients

    Cons

    New CEO is smart and a strong leader

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  7. Helpful (1)

    "Strong Values, Specialists & Great Workplace"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Paid Media Analyst in Brighton, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at iCrossing full-time for more than 3 years

    Pros

    I was working at iCrossing for almost 3 years, starting as a junior analyst. The training that you get at iCrossing is top class and the senior team are true specialists. iCrossing is a "people first" agency and I always felt that I had the proper amount of time to do my tasks. I always felt appreciated at iCrossing and your voice is being heard.

    Cons

    If I had to put something down, it would be performance and salary reviews and vision.

  8. Helpful (2)

    "Supportive fun company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - PA & Office Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCrossing part-time for more than a year

    Pros

    iCrossing is a great company to work for, highly supportive of work life balance, management team are approachable and supportive of staff within the business. iCrossing is also supportive of expanding my career skills and exploring others areas within the business

    Cons

    I don't have anything negative to say

  9. Helpful (1)

    "A company that's transforming"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Group Account Director in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCrossing full-time for more than 5 years

    Pros

    Flexible working, less pressure that other agencies in London, care about life work balance, good clients roster, talented teams and deliver great work and win awards.

    Cons

    With the company re-aligning in April we have unfortunately seen some good people leave the business which is never easy. Where possible we have looked to re-locate them with in the Hearst group or support their transition. The company, has a clear plan to double down and re-grow.

  10. "good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at iCrossing part-time for more than 3 years

    Pros

    very good i am happy here

    Cons

    excellent there are no cons at all

Found 216 reviews