iMobile Reviews

2.7

39% would recommend to a friend

(202 total reviews)

Chetan Krishna

46% approve of CEO

29% positive business outlook

iMobile has an employee rating of 2.7 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have an average working experience there. The iMobile employee rating is 24% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

202 reviews
2.0
18 Jul 2018
Recommend
CEO approval
Business outlook

Pros

-There is potential to make money, but you have to be in the right location -They pay for gas and hotels when necessary -Its a great place for entry level sales

Cons

-They hold commission for 3 months to accrue charge backs and pay you less -You are forced to bundle accessories onto customers whether they want to buy them or not -The goals are unrealistic, and they always go up -Actually getting spiffs is a luxury, the spiff killers are brutal and missing one results in getting 0 spiff money (one month we literally had to sell 10 bluetooth speakers to get our spiffs for things like TEP, add a line, and 5 line deals) -Communication skills from the high ups are lacking. Conference calls consist of Regional Mangers reiterating the same things every call and telling you that you aren't good enough. -On days your store doesn't sell a new activation (tablets and upgrades do not count) your manager is required to send screenshots of the security cameras from every 15 minutes. -You will get stuck doing accountant work, filing paperwork on convoluted portals without much training or explanation. failure to do so results in losing commission. -They fail to offer help with customer issues, they direct you to Sprint customer service -They are excited by fake appointments and expect to see 100s of appointments a week even if they hold no merit -You will be asked to street greet, go to local businesses and advertise, they even ask you to tell your waitress at the restaurant about Sprint's deals. And don't expect to be compensated for any of that. -Managers have to travel at least once a month -They are strict on hours and hate to pay out overtime, but i can guarantee if they could pay you the same rate and make you work 40+ hours they would -Assistant Mangers take a huge cut on commission payout percentage

1.0
31 Mar 2020
Recommend
CEO approval
Business outlook

Pros

No heavy lifting. You get a lot of free phone cases.

Cons

Literally everything else. In short: STAY AWAY FROM iMOBILE. Dishonest practices extend to customers and employees alike, it’s the company culture. You lie to customers to get commissions, then they lie to you about said commissions. After their math, $1000 commission turns into $250 on your check. It’s probably why there’s a parade of district and store managers. You’ll be asked to work off the clock, you’ll be asked to stay late and come in early, you’ll be lied to about incentives (Sell X amount of our homemade product and get Y... but Y never comes.) you’ll find that your 60 hour check has no overtime. Then to top it off, there’s like four positions in the company so you’re pretty much at a dead end if you don’t want to become a depressed store manager being forced to make fake Glassdoor reviews under threat of termination. They tend to come to you and ask you to do illegal or dishonest things like work off the clock or add things to customers accts and say “Well if you can’t do this then decisions will be made” An offer you can’t refuse I guess..

1.0
22 Feb 2020

Utter Joke

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Technology. That's about it . Coworkers

Cons

Lack of proper functioning internet. Lack of reality, terrible POS. Wasteful people from sprint, incentives to over charge customers . If you leave the try to either with hold or not pay comission.

avatar
iMobile Response
6y
We appreciate your honest feedback. iMobile expects its employees to adhere to a standard of professional conduct and integrity. We do not condone fraud of any kind. Your comment regarding our management is a big concern to us, and we’re working internally to identify ways to improve.
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Glassdoor has 207 iMobile reviews submitted anonymously by iMobile employees. Read employee reviews and ratings on Glassdoor to decide if iMobile is right for you.