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xChange Solutions

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xChange Solutions Reviews

3.0

47% would recommend to a friend

(123 total reviews)

38% positive business outlook

xChange Solutions has an employee rating of 3.0 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have an average working experience there. The xChange Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

123 reviews
1.0
22 Dec 2023

Sinking Ship

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has a great product (for 2% of their intended market) Coffee is free (for now). There were some great colleagues who you met working here. Nice office space in the centre of Hamburg.

Cons

The culture and success of the company has been on a steady decline for the last 12 months with no feasible way of turning this around. The level of support, that was previously in place from CEOs and Executive team, no longer exists and you are actively told to not reach out to HR. It has become a case of, "If I dont see it, it hasnt happened" The culture has now become ruled by fear, intimidation and bullying has become the norm. No clear direction from the top, decisions are being made on a reactive and emotional basis with little or no backup or forethought to the actual impact which causes mass confusion. Regular reduction in commissions & bonuses (4 changes in the last 12 months) with no actual clear reasoning as to why and when challenged you will be highlighted and life will become very uncomfortable for you. No investment in product or service that is being offered to clients, with very under funded customer facing teams and real lack of camaraderie. The literal day to day working environment has become uncomfortable, unsupportive, unfairly stressful and the remaining employees that are left have little or no desire to help the company achieve their goal as they are being squeezed and squeezed for more while receiving less and less support and acknowledgment.

2.0
10 Apr 2023

DON'T JOIN - UNLESS YOU LIKE OFFICE POLITICS

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Friendly colleagues. - Easy to apply for holiday leaves.

Cons

- Upper management politics ruins everyone. - Managers doesn't care about anyone but the numbers. - Paid under the market and still think they are paying you well.

1.0
14 Dec 2022

The worst job I have ever had.

Recommend
CEO approval
Business outlook

Pros

Nothing. I am only writing here to fulfil the five-word requirement.

Cons

The most toxic workplace I have ever been in. xChange Solutions seems amazing at the interview stage. They sell the company very well and make the job out to be something exciting to be in. However, once you join the job, you realise it's a company that hires way too many salespeople, to sell a very bad product, and it pits everyone against each other. Salespeople are given very unrealistic targets, and people are shamed regularly in team sales meetings for any failings or perceived wrong answers to questions that are put to them on the spot. Turnover is huge and firings and the reasons why they happened are made known to everyone, in order to instil a culture of fear among employees. Myself and other ex-employees keep in touch and we all have some form of PTSD from such meetings and other ways we are treated. We agree that we knew it was bad at the time, but it's not until you leave that you realise what an absolute madhouse you were in.

Viewing 1 - 3 of 123 Reviews

Glassdoor has 162 xChange Solutions reviews submitted anonymously by xChange Solutions employees. Read employee reviews and ratings on Glassdoor to decide if xChange Solutions is right for you.