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COVID has changed the way people work. These changes in workplace behaviours are permanent and require a Big Reset at many levels – affecting People, Processes and Systems. Clearly business survival for many businesses is a key concern, and it is understandable to revert to budget preservation, stability, and focusing on the key and core HR tasks – notably the so called “route to pay” core HR transactions that drive joiners, movers, leavers, absence, payroll and legislative compliance.