Check out your Company Bowl for anonymous work chats.
At Medallia we have a robust response capability for COVID-19 challenges. I am personally talking with our great customers and partners every day about their vital needs at this time and am happy to share our experiences, observations and best practice ideas now. This is the time to stay connected to customers and employees, to capture as many signals as you can about how they are feeling and what they need.
We're pretty in love with our office in San Mateo as well. ❤️
“It’s make-or-break time now, one bad experience can really hurt your brand.”
Welcome, Leslie Stretch, our new CEO: http://glassdoor.com/slink.htm?key=vQIrP
Get firsthand insights from our CX Advisory Partners on strategy, training and change management on our 10+ city ThinkCX roadshow. First stop, San Mateo, California on September 12th. http://glassdoor.com/slink.htm?key=vQIsR
"Millennials and Gen X consumers are more likely than older consumers to feel their expectations have been met by many brands."
Meet Nick Biddle, and hear his thoughts on inclusivity, adversity, and how his passion for drag has dovetailed with his professional growth at Medallia: http://glassdoor.com/slink.htm?key=vQmw2
Check out Medallia's new digs in NYC! http://glassdoor.com/slink.htm?key=vQmvw
In the United States, 1 out of 6 mobile network customers said their providers failed to meet their expectations.
VoC will benefit from AI in three key ways: new data, pitch and tone analysis to understand disposition, and mining videos at scale.
