Maintenance Manager

Job Summary

We are seeking an experienced, proactive, and hands-on Maintenance Manager to oversee the maintenance and upkeep of our hospitality facilities. This is a standalone role requiring an individual who is comfortable working independently and personally carrying out maintenance tasks.

The successful candidate will be responsible for ensuring that all guest areas, back-of-house facilities, building services, and equipment are maintained to the highest standards. The role combines strategic planning with practical day-to-day maintenance activities to ensure a safe, compliant, and exceptional environment for guests and staff.

Key Responsibilities

• Take full responsibility for all maintenance activities across the property, working independently to ensure the smooth operation of facilities and services.
• Carry out hands-on maintenance, repairs, and fault-finding on building systems, equipment, fixtures, and fittings.
• Develop and implement preventative maintenance programmes to maintain high standards, minimise breakdowns, and protect the guest experience.
• Perform repairs and maintenance on electrical, mechanical, plumbing, HVAC, lighting, fire safety, and other building systems.
• Conduct regular inspections of guest rooms, public areas, kitchens, plant rooms, and back-of-house facilities to identify and address maintenance issues proactively.
• Ensure all maintenance activities are completed with minimal disruption to guests and hotel operations.
• Coordinate and supervise external contractors when specialist services are required.
• Manage maintenance projects, refurbishments, and facility improvement works from planning through to completion.
• Maintain accurate records of maintenance activities, compliance inspections, statutory testing, and asset histories.
• Monitor and manage stock levels of maintenance materials, tools, and spare parts.
• Ensure compliance with all health, safety, fire, and environmental regulations, as well as hospitality industry standards.
• Respond promptly to maintenance emergencies and urgent operational issues.
• Identify opportunities to improve energy efficiency, asset reliability, and operational effectiveness throughout the property.

Skills and Experience

• Proven experience in a Maintenance Manager, Facilities Manager, Maintenance Engineer, or similar role within the hospitality, hotel, leisure, or property management sector.
• Strong hands-on experience in general building maintenance, including electrical, plumbing, mechanical, and HVAC systems.
• Ability to diagnose and resolve a wide range of maintenance issues independently.
• Good understanding of building compliance requirements, including fire safety, water hygiene, emergency lighting, and health and safety regulations.
• Experience managing maintenance projects and coordinating contractors.
• Strong organisational skills with the ability to prioritise tasks in a fast-paced guest-focused environment.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively with operational teams and external suppliers.
• Competent in maintaining maintenance records and compliance documentation.

Essential Requirements

• Hands-on approach with a willingness to personally undertake maintenance, repairs, and troubleshooting activities.
• Comfortable working as the sole maintenance professional on site.
• Ability to balance planned maintenance, reactive repairs, and compliance responsibilities.
• Flexible approach to working hours, including responding to occasional out-of-hours emergencies when required.
• Strong commitment to delivering a safe, well-maintained, and welcoming environment for guests and staff.

Desirable

• Experience within hotels, resorts, serviced apartments, conference venues, or other hospitality environments.
• Relevant qualifications in Electrical, Mechanical, Building Services, Facilities Management, or a related discipline.
• Knowledge of hospitality property management systems and maintenance management software.
• Experience managing refurbishment or guest room improvement projects.

This is an excellent opportunity for a self-motivated maintenance professional who enjoys working autonomously, taking ownership of site maintenance, and playing a key role in delivering an outstanding guest experience through the upkeep and reliability of the property.

Pay: £35,000.00-£37,000.00 per year

Work Location: In person