What is the hiring process like at Everbridge?

Remote first work environment, management in the Tech Support department was good.

They are shifting to hiring internationally for cost reasons, and this limits growth opportunity unless you live in the specific areas they are targeting for hire.

The benefits are surprisingly solid at a reasonable cost. Remote work.

I am always reluctant to say “the worst,” except Everbridge holistically is the worst sales organization I’ve worked for (and I’ve worked for many): 1. So many layoffs and terminations! 2. So much micromanaging! Why have a quota if we’re going to be told what to do and how to do it every day, every week? 3. The management here started with Everbridge when it was small, have been with the company during the growth-by-acquisition era, so don’t really have the breadth and depth of experience necessary to understand enterprise sales beyond the typical platitudes. They make life hell, to be honest. 4. Unpredictability. So much change! My job and territory changed so much so often, yet we were under monthly pressure to close deals or to offer fire sales to customers out of end-of-month desperation. Comp plans change so much year to year. So much turnover that the people are always changing. 5. They act like a tactical company but assign strategic quotas. They claim to be “enterprise,” but the amount of pressure to close $1,000 contracts within 5-person organizations at the expense of bigger fish is actually shocking. 6. Unethical. So much lying. And all the little things — the onboarding process was broken, then the offboarding process was broken. Trying to get COBRA was a logistical nightmare. 7. Support. There were so many layoffs, I’m not sure there is anyone left actually running the solutions we sell. Lots of backlog, lots of technical glitches — we were always addressing customer complaints while our quotas ticked away. 8. Favoritism. The way to survive here is this — get in the inner circle. If you’re in the inner circle, they give you the best accounts and the lowest quotas, and as they terminate reps they hand you the very best of the opportunities left behind. If you’re not one of the few in the inner circle, you will eventually be terminated. This is a feast (make money) or famine (termination) company, and only a few get to feast.

I didn't stay long enough to ID the pros, but the WFH option was nice.

Soon after starting, I noticed I was continuously asked to take on out-of-scope tasks. After digging, I found the dept decided to merge responsibilities from another role under the position I accepted without informing me. Baited me in with one set of tasks and switched them when I accepted the offer. Maybe they thought I wouldn't notice or not speak up. When I brought it to HR, they stated that those were the new responsibilities and nothing could be done. But surprise, surprise... there is something that can be done... leave, which I did. That situation and dealing with a manager who had no onboarding planned and whose every other word was a swear, it was a recipe for disaster, and I'm glad I left before it became a living nightmare.

Pay is on par with industry standards

Unrealistic expectations for new business; less than 50% of the sales team hits their numbers and quotas continuously go up.

I didn't stay long enough to ID the pros, but the WFH option was nice.

Soon after starting, I noticed I was continuously asked to take on out-of-scope tasks. After digging, I found the dept decided to merge responsibilities from another role under the position I accepted without informing me. Baited me in with one set of tasks and switched them when I accepted the offer. Maybe they thought I wouldn't notice or not speak up. When I brought it to HR, they stated that those were the new responsibilities and nothing could be done. But surprise, surprise... there is something that can be done... leave, which I did. That situation and dealing with a manager who had no onboarding planned and whose every other word was a swear, it was a recipe for disaster, and I'm glad I left before it became a living nightmare.