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      Hyperoptic

      Engaged employer

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      Does Hyperoptic offer bonus pay?

      Hyperoptic reviews

      Depends

      Anonymous employee
      Former employee
      Belgrade, Central Serbia
      Recommend
      CEO approval
      Business outlook

      Pros

      had a good bonus scheme

      Cons

      upper management ruined everything, lowered the bonus schemes to being useless and was throwing false accusations of fraud just so they could hire their incapable relatives instead, which is well known in this company.

      avatar
      Hyperoptic Response
      now
      Thank you for taking the time to write your review. We value every feedback and take it as an opportunity to continue improving the employees' experience at Hyperoptic. Thank you, the Culture and Engagement Team

      Startup playing at corporate

      Customer service representative
      Former employee
      Belgrade, Central Serbia
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people and helpful colleagues. Pay is mostly on time.

      Cons

      Company expanded too fast by cutting corners where they shouldn't. They keep reducing benefits, cutting bonuses, removing overachievement, making those remaining goalposts harder to reach just so they don't have to pay a cent more. Talent retention is non-existent, pay grading system was re-implemented as an afterthought after completely removing it for 2 years. Also, not keeping up with industry pay - even if you get promoted inside the company you have to fight tooth and nail for an acceptable raise. You have to check after payroll's done as mistakes happen often and aren't rectified for weeks or months. Especially with holiday pay. Implementation of new procedures happens on a whim, most are announced on the day of deployment and are not communicated with the rest of the company. Almost all departments are understaffed and overworked trying to patch things up. After shareholders took the reigns everything is rushed to make numbers go up. Quality's decreased across the board. Looking to save money even if it damages public perception of the company. Avoid if you can, there are more competent large corporations and better startups around.

      3
      avatar
      Hyperoptic Response
      now
      Thank you for your review. We appreciate you taking the time to share your feedback. We take all feedback seriously and use it as an opportunity to improve. Thank you, the Culture and Engagement Team

      Depends

      Anonymous employee
      Former employee
      Belgrade, Central Serbia
      Recommend
      CEO approval
      Business outlook

      Pros

      had a good bonus scheme

      Cons

      upper management ruined everything, lowered the bonus schemes to being useless and was throwing false accusations of fraud just so they could hire their incapable relatives instead, which is well known in this company.

      avatar
      Hyperoptic Response
      now
      Thank you for taking the time to write your review. We value every feedback and take it as an opportunity to continue improving the employees' experience at Hyperoptic. Thank you, the Culture and Engagement Team

      Horrible management

      Anonymous employee
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      People are nice but not smart. Go there if u are a fresh graduate and u need working experience.

      Cons

      My manager did micro management to us which made everyone so stressful in the team. They laid off lots of people without replacing them and forced the rest of the team to pick up the stuff. You will be assigned to do extra works that are totally out of scope. Their benefit, bonus, pay were getting worse so lots of people left the company. They hired people who were cheap but not able to do their jobs well. There was no career progression or development in this company. The office location was bad so they could only hire people who live in West London. Please avoid this company if you could.

      1
      avatar
      Hyperoptic Response
      now
      Thank you for sharing your feedback, we are sorry to hear about your experience. We take every feedback into consideration to improve employees' experience at Hyperoptic. Thank you again for sharing, The Culture and Engagement Team

      It's not a good company to work for.

      Service & repair engineer
      Current employee
      London, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Private pension and annual leave

      Cons

      They find excuses not to give raises or pay bonuses. You can be fired without severance pay at any time while working at this company. It's not a good company to work for.

      avatar
      Hyperoptic Response
      now
      Thank you for sharing your feedback. It’s good to hear that you value the benefits at Hyperoptic, and we appreciate you highlighting concerns around pay, bonuses, and job security. These are important areas, and we’re committed to making fair and transparent decisions as we continue to improve. Your feedback helps us understand where we need to focus our efforts. If you’re open to sharing more detail or would like to discuss this further, please reach out to your Employee Voice Champion, your Line Manager, or your HR Business Partner.

      Great firm but could do with some tweaks

      Anonymous employee
      Current employee
      London, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Great holiday allowance which increases with length of service and bonus plan. People are looking to really make a difference and impact which is refreshing to see.

      Cons

      Constant change amd lacks other basics like income protection or dental benefits.

      avatar
      Hyperoptic Response
      now
      Thank you for taking the time to share your feedback. We’re pleased to hear that you value our holiday allowance, bonus plan, and the opportunity to make a real impact—it’s great to know this resonates with you. We also appreciate your thoughts on the pace of change. Feedback like yours helps us identify areas for improvement and continue evolving to better support our employees. If you’d like to share more details or discuss further, please feel free to reach out to your Employee Voice Champion or your line manager. Thanks again, The Culture & Engagement Team

      Nice place

      Financial analyst
      Current employee
      Hammersmith, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly bunch with a nice office. Offers bonus.

      Cons

      Startup vibe which can be a con for some.

      avatar
      Hyperoptic Response
      now
      Thank you for taking the time to share your feedback. It’s great to hear that you’ve had a positive experience. Your input helps us understand what’s working well and how we can continue to build a culture and environment where people can perform at their best. If you’d like to share anything further, please feel free to connect with your Employee Voice Champion or your Line Manager. Thank you again for your feedback, The Culture & Engagement Team

      Rnr

      Renewal and retention associate
      Current employee
      Belgrade, Central Serbia
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing good, you can have break 30 min

      Cons

      Poor management, they set targets high and if you didn't sell 10 total wifi, they cut your bonus or if you don't have 4 trust pilot review, they take away 20% of your salary, you cannot get promoted if you are not friend with team leaders and high management, not enough people to work and nothing is changing so they don't care about employees as they started employee students

      avatar
      Hyperoptic Response
      now
      Thank you for your review, we appreciate your feedback and take every review seriously. We will report your areas of concern. If you'd like to share more details or discuss your feedback further, please contact the HR team. Thanks again, The Culture and Engagement Team

      Great

      Administrative assistant
      Former employee
      Kansas City, MO
      Recommend
      CEO approval
      Business outlook

      Pros

      Effective, fast and good environment to work in.

      Cons

      Could have better salary and more bonuses

      avatar
      Hyperoptic Response
      now
      Thank you for your review. We are glad to see the 5 stars and read that you had a good experience working at Hyperoptic. Thank you as well for the feedback on bonuses and salary, it's important to us to know what employee and former employees think should be improved. We do have an annual salary review process, designed to ensure fair remuneration based on job performance and market standards. However, not every review results in an increase, as it depends on various factors that are defined for each review cycle. The same it is for the bonus, which is based on performance. Thanks again for your review, the Culture and Engagement Team

      Gone downhill since investment takeover

      Anonymous employee
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Paid on time Bonus scheme

      Cons

      Became corporate over the years and been making big cut backs with lack of promotion

      avatar
      Hyperoptic Response
      now
      Thank you for your feedback. We are pleased to read that you enjoyed the bonus scheme and the timely payment - it is very important to us that people can rely on a timely salary. Thanks as well for sharing your concerns. As the company grows over time, change is inevitable. We do our best to always keep employees at the core of what we do through employee-centred activities, such as Employee Voice, and provide a work environment where people can grow and develop by always looking to improve and enhance our learning and development offer. Thank you again for your feedback, the Culture and Engagement Team.