Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Ticketmaster

      Part of Live Nation Entertainment

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Ticketmaster FAQs
      Related searches: Ticketmaster reviews | Ticketmaster jobs | Ticketmaster salaries | Ticketmaster benefits | Ticketmaster interviews
      About TicketmasterTicketmaster FAQsTicketmaster question


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      What is the salary like at Ticketmaster?

      Ticketmaster reviews

      Bizarre Leaders

      Team leader
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, good benefits and great work hours.

      Cons

      Bizarre senior leadership team, very siloed and not open to trying something new.

      Great pay and benefits, but political challenges exist

      Software engineer 3
      Current employee
      Los Angeles, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      Smart people, good benefits, good pay, good life balance.

      Cons

      Standard corporate stuff, politics, will being nice to you the whole time.

      Great work-life balance overshadowed by poor leadership and layoffs

      Product manager
      Former employee
      Los Angeles, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance was great

      Cons

      leadership is a mess, lots of layoffs, low pay

      3

      Great place to work!

      Manager
      Current employee
      Quebec, QC
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, salary is competitive, fully remote, people are great

      Cons

      Communication problems through the different layers and departments

      Great Work Place

      Sr. software engineer
      Current employee
      West Hollywood, CA
      Recommend
      CEO approval
      Business outlook

      Pros

      It's a great work place and lots of nice people to work with.

      Cons

      The salary is a bit low compared to the other workplaces.

      WFH is just a disguise for micromanagement and exploitation

      Senior software engineer
      Current employee
      Gurgaon, Haryana
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home is available — though calling it a "perk" would be generous.

      Cons

      The compensation philosophy here is demoralizing. No bonuses, a measly 2% annual increment that doesn't even keep up with inflation, and zero extra pay for on-call/rota support — you're just expected to be available for free. The tech stack is outdated and there's little interest from leadership in modernizing it. They call themselves a product-based company, but it feels product-based in name only — the engineering culture says otherwise. Work-life balance is nonexistent. Weekend work isn't a rare ask — it's a direct expectation. WFH has become a tool for treating people like they're on a digital leash. Step away from your machine for five minutes and questions start flying. Lunch breaks beyond 45 minutes are frowned upon. This isn't flexibility, it's surveillance. The daily standup is a joke. What should be a 15-minute scrum routinely stretches to 60–90 minutes with no agenda discipline. That's hours of productivity lost every week. Management is a serious problem. Nepotism is visible — managers hiring their own relatives into the team. Performance reviews feel like a formality; whatever your manager writes goes through without any real scrutiny or calibration. And the way they talk to you — "resource," not person. You're a headcount on a spreadsheet, not a human being.

      2

      Work Life Balance

      Engineer 3
      Current employee
      Gurgaon, Haryana
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Great Culture 2. Excellent Work Life Balance 3. Great Upper Management 4. Medical Insurance (Including parents) 5. Work From Home

      Cons

      1. No exclusive perks for India 2. No exponential salary growth (but the culture and great management compensates everything)

      Good pay but tough work-life balance

      Senior manager
      Former employee
      New York, NY
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay for the role

      Cons

      Tough work life balance at the company

      Great culture, team and worklife balance. General lack of clarity and coordination

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The team is full of driven, smart, experienced, supportive and compassionate people from colleagues to the co-founder Albert Leffler. The work is interesting, challenging, impactful and even sometimes exciting. They embrace remote work and you are encouraged to maintain a healthy work life balance. Your recommendations are listened to.

      Cons

      You'll be offered one salary by a recruiter and then upon accepting the offer you'll receive a contract for 20% less than what you were offered and have to take it or leave it. You'll never really know what your benefits are and if and when you do you’ll never get them. While they encourage work life balance the work load, mismanagement and lack of support, clear hierarchies and responsible individuals means almost all of the company is excessively overworked. Depending on the team or department you join you will have to onboard yourself, don't expect to be shown any of your regular tasks, have any explanation of how the team, your manager, communication or anything else works, have to find out yourself about everything, from your benefits, time off, working hours etc. The scope of your work isn't ever really clear. Software and tools are set up in the most bizarre and illogical ways, meaning you often have to repeat a task in multiple places, or attempt to complete it only to find out you can't perform that process and have to instead email 3-4 teams all of which redirect you to other teams. Some people are overworking themselves due to poor delegation, unclear hierarchies, unclear expectations, lack of regular or easy support and often having to experiment with trial and error (causing more work for yourself and others) to perform a task you'd be able to do at other companies in 2 minutes and now it takes hours. Everything relies on tribal knowledge, nothing is the same from one area of the company to another, no 2 processes, regions, teams or managers function in the same way. 5% of the tools are up to modern standards or configured in a way that makes any sense, the rest are set up in bizarre configurations that frequently cause issues like lost access, lost work and overall frustration. There are teams dedicated to writing guides for some of the tools, who seem to have no experience in writing guides for end users (so much assumed knowledge they make 0 sense to anyone that hasn't been there for 10 years and often make no sense to those that have), no communication with any of the support teams to improve those processes and the tools have exactly the same resources on their own sites that are wildly more straightforward than anything produced internally yet are rendered useless by someone's desire to reconfigure everything from various industry standards to their own naming structures, processes and conventions. No one seems to have any level of the access they need to do their job. You can make suggestions, apparently they even might be implemented in 5-10years, nevermind that they are the work of 2 minutes that you could do, have 0 impact on security or change anything for anyone else. No one has any idea who is responsible for anything and everything and it is nigh impossible to find out. You can use modern chat tools, one of the best that most fast moving tech companies use, yet you will trawl through thousands of emails regularly. Restructuring has been ongoing for some 18+ months perhaps even longer, people are leaving, being let go yet there has been no audit into the processes or responsibilities those people were handling, so while it may have made sense, others are now left to muddle in the dark to work out what they were doing and why. Again, so so so much time is wasted on processes, bureaucracy and indecision lile you'd expect in a company of 500k+ people.

      1

      Ticket Master

      Customer service representative
      Current employee
      Pharr, TX
      Recommend
      CEO approval
      Business outlook

      Pros

      - pay is good - Flexible schedules - overtime - discounts on events and concerts - awesome managers

      Cons

      - sitting for long time - workspace looks a little dull