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      360Learning

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      Customer Success Manager (CSM) Interview

      26 Nov 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at 360Learning in Nov 2024

      Interview

      I was contacted by a talent manager on LinkedIn regarding a role that genuinely piqued my interest. During our first interview, he explained the role and the company, while I provided an overview of my experience. At the end of our discussion, he mentioned that my application would be passed along to the hiring manager. However, I was surprised to receive an automated rejection email the very next day, stating I wouldn’t move forward to the next step. I followed up several times to request feedback, even just a brief explanation of the decision to that Talent manager, but received no response. Reaching out to candidates and then ghosting them after a single interview without any explanation is not only unprofessional but also shows a lack of respect for the time and effort candidates put into the process.

      Interview questions [1]

      Question 1

      Tell us more about your experience
      Answer question
      4

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