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      Customer Service Associate Interview

      26 Oct 2016
      Anonymous interview candidate
      New York, NY
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at ADT (New York, NY)

      Interview

      Phone interview with H.R. whom was friendly and professional. Panel interview with staff management which was unprofessional or off color if you will.. racist comments made freely during interviews. I was shocked. Declined offer.

      Interview questions [1]

      Question 1

      What does customer service mean to you?
      Answer question
      avatar
      ADT response
      9y
      We’re very sorry to hear about your experience. At ADT, we’re an equal opportunity employer and we pride ourselves on creating opportunities for all employees regardless of age, race, religion, gender, sexual orientation, disability or veteran status. We strive to provide our employees with a comfortable environment where no one feels they are treated unfairly.

      Other Customer Service Associate interview reviews for ADT

      Customer Service Associate Interview

      12 Apr 2017
      Anonymous employee
      Jacksonville, FL
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 6 days. I interviewed at ADT (Jacksonville, FL) in Aug 2014

      Interview

      Typing test, 2 interviews asking the same questions (at least its easy to prepare for), then sent for a drug test, then called for a third interview only to be told that you must be mistaken once you get there.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years? (a real curveball)
      Answer question

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