Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Ace Hardware

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Ace Hardware reviews | Ace Hardware jobs | Ace Hardware salaries | Ace Hardware benefits
      Ace Hardware interviewsAce Hardware Customer Service Representative interviewsAce Hardware interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      17 Nov 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at Ace Hardware

      Interview

      Very easy interview basically they just ask you if you have any experience working in retail and they take you on a tour of the store and they introduce you to the staff

      Interview questions [1]

      Question 1

      Do you have experience in retail?
      1 Answer

      Other Customer Service Representative interview reviews for Ace Hardware

      Customer Service Representative (CSR) Interview

      2 Feb 2026
      Anonymous employee
      Fort Myers, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at Ace Hardware (Fort Myers, FL)

      Interview

      The process was easy once you are able to get your resume reviewed which is hard. Which I was not able to get any communication until I attended an on-site job fair.

      Interview questions [1]

      Question 1

      How would you handle a difficult customer calling in.
      Answer question

      Customer Service Representative Interview

      22 Dec 2025
      Anonymous interview candidate
      Petaling Jaya
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Ace Hardware (Petaling Jaya)

      Interview

      Very smooth and simple, no pressure with the interviewer, the questions were all relevant, quick process and must prepare well before proceeding , overall great experience, I had a good time working here.

      Interview questions [1]

      Question 1

      What are your strengths and weaknesses
      Answer question

      Customer Service Representative Interview

      23 Jan 2025
      Anonymous interview candidate
      Rathdrum, ID
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Ace Hardware (Rathdrum, ID) in Jan 2025

      Interview

      Group interview of 9 individuals. Questions directed individually - required to answer publically They required several tasks that seem ridiculous. One being playing with legos for 3 minutes as they "evaluate you". All directed questions are scored by manament. Overall, the entire process seemed unrealistic for the occupational standards. In other words - overboard is an understatement. You're not applying into lawenforcement or Nasa.. CSR work is not rocket science and the skillset needed is trivial at best. Unprofessional, unrealistic expectations and highly missleading.

      Interview questions [3]

      Question 1

      Pick one that you like best and then explain why. Q: Customer service, Honesty, Team work, etc etc blah blah blah.
      1 Answer

      Question 2

      What would you do if someone that works with you stole an item on their way out after their shift.
      1 Answer

      Question 3

      Why should you be considered?
      1 Answer

      Top companies for "Compensation and Benefits" near you

      avatar
      IKEA
      3.6★Compensation and benefits
      avatar
      The Home Depot
      3.5★Compensation and benefits
      avatar
      Inditex
      3.6★Compensation and benefits
      avatar
      Kingfisher
      4.0★Compensation and benefits