I applied online. The process took 3 days. I interviewed at Agero (Sebring, FL) in Jul 2016
Interview
first was a 10 minute phone interview, then a in person interview. the in person interview they took you out onto the floor and you listened to some calls then they asked you questions and gave you paperwork.
Interview questions [1]
Question 1
Describe a time a customer was angry and you did something to calm them down.
