I applied online. The process took 2+ months. I interviewed at Alaska Airlines (Seattle, WA) in May 2017
Interview
I filled out the online application on 2/28/17, received the invitation via email to complete a video interview on 3/31/17 which I completed the next day, and then received invitation for the face-to-face interview on 4/18/17 which I have scheduled for 5/2/17.
I didn't research interview questions before doing my video interview, but I highly suggest you do! I was led to believe I would be able to re-record answers as much as needed, but this only applies to your introduction. After that, a question is presented with 30 seconds to prepare your response which you only have one chance to record within two minutes. Dress as if this is an in-person interview. I'm not saying full-blown suit, but definitely don't think that this is a more casual affair than a typical interview just because it is digital. I kind of rambled my way through my answers because I didn't expect such intensity from the interview, but I spoke clearly and smiled whenever it made sense to do so which I think made up for the rambling. I was honestly shocked when I got invited to the face-to-face. I'll update when that interview is done!
UPDATE: I completed the face-to-face interview two days ago. Checked in 15 minutes early. Orientation fell through because their projector wasn't working so we went straight to interviews. Unfortunately my 2:1 was scheduled for directly after orientation and because that never happened I went into my interview completely cold. As the day went on I became very comfortable and even friendly with the other applicants, it really was a fun day. However my interview felt very uncomfortable as there had been little to no ice-breaking beforehand. My interviewers had both been with the company less than six months and were stuck to the script which did nothing for my nerves and I fumbled my way through the entire ten minutes. At the end, my interviewers told me that lots of senior flight attendants were in the main room to talk to us and I should "drill them for information". Over the next six hours only one FA was ever in the room and only for brief periods of time while most of the room swarmed her. After three hours of mingling with all the other wonderful applicants (they really were great!) I was sent to my group interview with ten others. Two interviewers stood and engaged with us while three more sat at the table and mostly just took notes. It was not nearly as uncomfortable as the 2:1. We were split into three smaller groups after an ice breaker. My group consisted of three much older applicants, all of whom were FA's for other companies. My chances at this point were basically shot. We were given a scenario to work through and present to the room. We presented our schpeel and were then drilled by the interviewers as they made the scenario more and more difficult until there was really no good answer. My group essentially threw me under the bus with their answers. Teamwork! Two more hours in the main room and we were told decisions were made and we would be pulled one at a time from the room with outcomes. As my name was called and I was led to the door it was rather obvious I was not receiving an offer. I'll try again in six months with hopes high that the cards will not be stacked so high against me.
In person at Alaska Airlines office.
Individual interview, second individual interview then lunch break , group interview.
It was very friendly and fun experience. Smile and interact other people
Ask questions and stand out
I applied online. I interviewed at Alaska Airlines (Seattle, WA) in Jan 2026
Interview
Two virtual interviews that included an AI interview, a personality questionnaire and a “test” of your ability to use resources provided to answer flight-related questions. After that you’re invited to an in-person interview.
The interview process is lengthy and in depth. They really dive deep. Overall, it was a great experience and ensured that they find the right fit. I did end up accepting and am awaiting training.