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      Alaska Airlines

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      Related searches: Alaska Airlines reviews | Alaska Airlines jobs | Alaska Airlines salaries | Alaska Airlines benefits
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      Reservations Agent Interview

      12 Jul 2017
      Anonymous employee
      Accepted offer
      Positive experience

      Other Reservations Agent interview reviews for Alaska Airlines

      Reservations Agent Interview

      22 Jun 2025
      Anonymous employee
      Boise, ID
      Accepted offer
      Average interview

      Application

      I applied online. I interviewed at Alaska Airlines in Jul 2017

      Interview

      It was a lengthy process but well worth it in the end! The overall process took about 3-4 weeks. I applied online in the middle of June and I got an email within 1-2 days inviting me to a video interview. I heard back from them a little bit over a week after the video interview with an email inviting me to the next step in the process which was a group interview held in the middle of July. It was at a hotel held in Tempe! They gave me a choice of 2 time frames for my group interview and I wanted the morning one and they suggested I be there an hour early. The first hour of the interview process was orientation and all about Alaska Airlines and their core values and all about the company, including benefits and if we would be a good fit! They then called your name with a one on one interview time and recommended you be around the area within 10 minutes of your call time. There was a lot of time in between if you weren't one of the first candidates to be called so you could leave and come back. After your one on one, (they went over your resume and talked about your past experiences and asked a couple of typical interview questions) you waited yet again for your second interview where they had you go online and make a reservation and ask various questions a customer would ask if they called in to make a reservation, you had to research the answer, it was very simple if you have ever made your own online reservations. They proceed to ask a few more interview questions. You then waited for an answer if you were hired or not and if so, you immediately went to take your company photo, etc! It was a very lengthy but easy interview! It was behavioral based questions so Google those type of questions. You will know by days end of you got the position or not! Wonderful company and benefits!

      Interview questions [2]

      Question 1

      Why I wanted to work for Alaska Airlines?
      1 Answer

      Question 2

      They asked me to think of a policy and/or a rule that changed and I didn't agree with it and wanted to know how I handled it and overcame it.
      Answer question
      4
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Alaska Airlines (Boise, ID) in Jun 2025

      Interview

      Very quick and easy! Orientation invite was first and then an in person interview to follow! It was overall simple and informative. Low stress and exciting. I’ve never felt more welcome in interview settings

      Interview questions [1]

      Question 1

      Why do you want to work for Alaska?
      1 Answer

      Reservations Agent Interview

      14 May 2025
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Alaska Airlines (Phoenix, AZ)

      Interview

      I had a prompt interview after they received my application. There have been easy automated communications. Then a group Teams call with all candidates from three contact centers. They have supplied many emails and phone numbers for follow up.

      Interview questions [1]

      Question 1

      Typing speed to pass with minimum 30wpm
      Answer question

      Reservations Agent Interview

      15 Mar 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Alaska Airlines

      Interview

      Fairly easy. Apply online and based on experience you're selected to view a presentation and then proceed to an interview. If interview goes well, you will receive an offer and proceed with background check and drug test.

      Interview questions [1]

      Question 1

      Typical situational customer service questions.
      Answer question