fairly easy interview process
they ask about past experiences
And how you deal with angry customers
The team lead was very nice and the recruiter was also very nice. I did not get the position
I had a phone interview with HR and then I had a video interview with a team member. I was called within 24 hours to be offered the position. I did the background check and and urine test. Background check came back completely clear and still they sent me a letter saying that they won't move forward due to my background check. They were completely unhelpful when I asked for more information. Looking at the reviews I see people mention that the company is working on offshore to India anyway.
Interview questions [1]
Question 1
They told me that they can't train for every scenario and there will be times I encounter things I haven't been trained for. They asked me what I would do in that situation, because leadership is often not around to hand hold and help each person.