It was a very thorough interview process, though was poorly scheduled and quite lengthy. The staff were great, but the format was not conducive to staying engaged and having meaningful dialogue. Most staff were given a list of questions by recruiters and thus you ended up answering the same 4-5 questions many times, and thus had less time to have authentic conversation.
Interview questions [1]
Question 1
What is an example of a difficult customer interaction you've had, and how did you resolve it?
The recruiter reached out to me for a screening call, said she would move me forward, then ghosted me. I would not recommend wasting your time with Asana, try elsewhere.
I applied online. The process took 2 weeks. I interviewed at Asana (London, England) in Aug 2024
Interview
After two rounds of initial interview questions, the team at Asana went completely quiet. When I sent a polite request for an update, there was no response. This is unacceptable for a company of such standards.
I applied online. I interviewed at Asana (London, England) in Aug 2024
Interview
Straight forward interview process starting with a telephone screening led by one of their HR team members and then onto an interview with the hiring manager. Then you can expect a panel interview with some of the team members. I did feel like there wasn't much that was a surprise but felt there was little enthusiasm in the 1st round interview after having a great call with HR. Overall, I think Asana is a solid company and I like the product but the interview process was a bit underwhelming. I didn't feel like I was told what the primary concern was for the hiring manager, which ultimately led to me preparing to discuss points that weren't as important to the hiring manager as I was led to believe. Otherwise, HR was stellar and made sure to get back to me quickly.
Interview questions [1]
Question 1
Asked typically CSM questions, including the size of the book of business I managed and how I approached senior-level relationship building.
