Auction Direct Sales Associate interview questions

Was referred to Richard, Gen Sales Mgr. and since I had purchased 2 cars personally prior to application, but had 35 years of high-end Sales & Mktg. but no car sales experience. That really helped and I was very open to new Experiences, so I did well. Basically, do you really want to work here? Give me an example of going the extra mile for the customer by you during a difficult sale?