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      AvalonBay Communities

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      Customer Service Supervisor Interview

      18 May 2016
      Anonymous employee
      Los Angeles, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at AvalonBay Communities (Los Angeles, CA) in Jul 2013

      Interview

      When you first apply, you take an assessment which rates you on different categories alerting the recruiting team whether you would be a good fit for the position you are applying for. Each section rates you on a number of stars based on your answers. You need to get a certain number of stars in certain categories to be contacted by recruiting. After you pass the assessment, you have a phone interview with recruiting, they will then pass your information (or not) to the hiring manager which may call you for a phone interview or in person interview. You may then be asked to have a 2nd in person interview for a 2nd opinion with a different manager. Once you are called to be offered the position you will then need to fill out online paperwork and submit a drug test (urinalysis). Assuming all of that goes through you can start in about a week.

      Interview questions [1]

      Question 1

      They ask you about honesty and integrity and questions about ethics or situational questions based on your experiences and how you would react to certain situations.
      Answer question

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