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      BASF

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      Customer Service Interview

      21 Mar 2025
      Anonymous employee
      Houston, TX
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at BASF (Houston, TX) in Sept 2022

      Interview

      Panel interview. S.T.A.R. Format. The interview lasted about 1 hour. Open for questions at the end of the interview. Make sure to ask good questions at the end. They have a book of questions they “have” to ask so interview can feel unnatural at times as they have to rifle through a binder of questions.

      Interview questions [1]

      Question 1

      Describe a situation where you took initiative on a project or task.
      Answer question

      Other Customer Service interview reviews for BASF

      Customer Service Interview

      19 Jun 2024
      Anonymous employee
      Ho Chi Minh City
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at BASF (Ho Chi Minh City) in Mar 2020

      Interview

      It took around 45 min to complete and there was combined into 1 round only with HR and direct manager’s interview at that time. However, as I know, the interview process has been changed after that.

      Interview questions [1]

      Question 1

      Do you think which qualification should be the most important for this position?
      Answer question

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