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      BT Group

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      Operations Manager Interview

      29 Sept 2019
      Anonymous employee
      Glasgow, Scotland
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at BT Group (Glasgow, Scotland) in Feb 2017

      Interview

      Competency based questions around performance management, improving the culture, and how would you improve customer experience. How would you deliver a difficult message, what are your strengths and opportunities, quick and efficient interview process

      Interview questions [1]

      Question 1

      BT values questions , customer centric and people culture , how would you contribute and manage
      1 Answer
      1

      Other Operations Manager interview reviews for BT Group

      Operations Manager Interview

      18 Oct 2018
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      The process took 4 weeks. I interviewed at BT Group (London, England)

      Interview

      Got head hunted, was urged to go for thr interview. Took 3 weeks to arrange the interview. The interview was an hour long with a presentation and was fairly relaxed and the interviewers were friendly.

      Interview questions [1]

      Question 1

      explain when you dealt with a difficult colleague
      Answer question

      Operations Manager Interview

      19 Nov 2012
      Anonymous employee
      London, ON
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at BT Group (London, ON) in Oct 2012

      Interview

      Role Play, Presentation and Interview

      Interview questions [1]

      Question 1

      Giving a 10 minute presentation on how I have improved performmance and saved revenue in my current role.
      Answer question
      5

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