I applied online. The process took 1 day. I interviewed at BT Group (Birmingham, England) in Mar 2022
Interview
Good long interview . Interview with 2 people. Open ended questions. Situation questions what where why who. Asked about position and role and room to progress . Quite difficult interview with favourable outcome.
Interview questions [1]
Question 1
Why you Tell me of a tube when you overcame obstacles
Smooth first interview, typical HR questions. Questions were related to my background and previous job, mostly. Some language assessment as well. They also asked about my strengths, weaknesses, and how I handle challenges, while maintaining a friendly tone that made the conversation feel comfortable and engaging throughout the interview process overall.
Quick application process and friendly interview. I was pleased with the process although I did not receive an offer. I believe they would like someone who has at least 2-3 years customer service experience.
Interview questions [1]
Question 1
Can you please describe a time when you met a deadline?
I interviewed at BT Group (Belfast, Northern Ireland)
Interview
Joke of a place. Management is seriously lacking empathy and communication skills. Very poor display overall. You’re only a number to these type of companies. Not acceptable in 2026. In Prison you’re treated better
Interview questions [1]
Question 1
Tell em about a time you worked together as a team
