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      Billy

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      Customer Success Manager (CSM) Interview

      28 Apr 2023
      Anonymous interview candidate
      Lyon
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Billy (Lyon) in Sept 2022

      Interview

      Je n'ai pas été retenu pour le poste, cependant j'ai apprécié le processus de recrutement. Je me suis entretenu avec une personne responsable des ressources humaines dans un premier temps, qui a été très agréable. On ne m'a pas laissé sans réponse trop longtemps. J'ai ensuite conversé avec un responsable CSM de mon parcours, de la mission etc. Mes deux interlocuteurs ont été à l'écoute, c'était un véritable échange et pas un interrogatoire. Ils m'ont donné clairement les raisons pour lesquels mon profil n'a pas été retenu et ne m'ont pas fait poireauté indéfiniment, ce qui devrait être la base mais est au final assez rare !

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