I applied online. The process took 1 week. I interviewed at Bloc Hotels (Gatwick, England) in Jan 2019
Interview
Very informal interview with head of reception, made you feel comfortable and welcome. Scenario based questions I.e what would you do to make a customer feel valued? Interview took about 15min
Interview questions [1]
Question 1
What did you do when a customer asked you a question you do not know?