Mainly questions based on customer interactions and scenarios. Recommend wearing all black business attire. Be clean cut (facial hair and hair) no tattoos and piercings. Can be very awkward as well.
Interview questions [1]
Question 1
Name a time where you had a bad experience with a customer and how did you handle it?
I applied online. The process took 1 week. I interviewed at Brookstone (Los Angeles, CA) in Sept 2017
Interview
It was a very relaxed setting. I was asked a variety of questions based on different possible scenarios. Seemed pretty simple and straight forward. The manager was down to earth and took the time to listen to my answers while discussing ethics, management, and sales.
I applied online. The process took 2 weeks. I interviewed at Brookstone (Houston, TX) in May 2017
Interview
Interview was a breeze. Found it to be really dumb though. Two interviews. First one with a first assistant manager and second one with the store manager. They ask you general retail questions and afterwards tell you if they’re interested that they’ll call you in about a week. They called me not even 15 min out of my interview.
Interview questions [1]
Question 1
Tell me about a time you dealt with a stressful customer?
