The interview process was pleasant and easy. You don’t need to know much about IT, because the service desk consist of people that haven’t worked in the IT Field before. The manager of the service desk is laid back & easy going.
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Other Service Desk Analyst interview reviews for Buchanan Technologies
I applied online. The process took 1 week. I interviewed at Buchanan Technologies (Grapevine, TX) in Feb 2025
Interview
Interview process was very friendly and entirely through Microsoft Teams. They are willing to work around your schedule and diligent at reaching out and returning calls. They were also quick to respond through email once a decision was made.
Interview questions [1]
Question 1
Do you have any prior experience with ticketing systems? How do you manage working on multiple projects at the same time?
We have received a quick response from the employer. It was a virtual interview, they did ask a lot of technical questions on job requirement. It was a great experience.
Interview questions [1]
Question 1
How do you clear cookies and cache on a web browser?
