Crossmark had a lengthy application process, although the interviews were fairly easy. About half of my coworkers are experienced. The company seems to be going through transitional phase. The management turnover has been high recently, but it seems to have slowed down.

Easy and conversational. They wanted to know why I would like to work there and my customer and about what experience in customer service I had previously. The interviewer was very friendly. I had one brief phone interview and then an in person interview with my future manager.